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Brickell Buick & GMC - Service Center

Miami, FL

4.4
1,484 Reviews
Call Service Center (844) 224-8461

1,484 Reviews of Brickell Buick & GMC - Service Center

Sort by
December 26, 2023

Excellent Excellent service, very good attention and everything very good quality Excellent service, very good attention and everything very good quality, they deserve a 10 More

by CARLOSVENTURA0508
Recommend Dealer
Yes
Employees Worked With
Stephanie Lavastida, Stephanie Lavastida
Report | Print
Dec 28, 2023 -

Brickell Buick & GMC responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

December 22, 2023

Too expensive Waiting time too long You must have people who speak English That's all More

by lion_serif
Recommend Dealer
No
Employees Worked With
Sistina Vasetti
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sistina Vasetti
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Jan 01, 2024 -

Brickell Buick & GMC responded

Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at (877) 844-1641.

December 21, 2023

Lavastida is the best Lavastida took very good care of my vehicle since the first time went for service. That girl should be the dealer director or general manager More

by RODNEYFER
Recommend Dealer
Yes
Employees Worked With
Stephanie Lavastida, Stephanie Lavastida
Report | Print
Dec 23, 2023 -

Brickell Buick & GMC responded

Rodneyfer, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

December 17, 2023

Muy buena atencion de parte de stefani aungue el arreglo demoro muchos dias y gracias por todo More

by YUNAIMEVILLANUEVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Lavastida
Report | Print
Dec 19, 2023 -

Brickell Buick & GMC responded

Gracias nuevamente por tomarse el tiempo para contarnos cómo lo hicimos. ¡Esperamos que tengas un gran día!

December 16, 2023

Great dealership. Fast service. Great dealership. Fast service and fantastic customer care. They're knowledgeable and helped me diagnose what was going on with my vehi More

by tyrahimzadeh
Recommend Dealer
Yes
Employees Worked With
Violeta
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Dec 19, 2023 -

Brickell Buick & GMC responded

We're glad to hear you found our staff so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!

December 16, 2023

I made an appointment online and took it in. The car was fixed while i waited. More

by miamicpa
Recommend Dealer
Yes
Report | Print
Dec 19, 2023 -

Brickell Buick & GMC responded

Thank you for choosing Brickell Buick & GMC as your first choice for all your automotive needs! We hope to see you soon!

December 16, 2023

Kept me abreast of everything that was happening. Called me as soon as it was ready More

by me13
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yesenia Sesin
Report | Print
Dec 19, 2023 -

Brickell Buick & GMC responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Brickell Buick & GMC and we hope to see you again soon!

December 15, 2023

They change a part without letting me know. They left my steering wheel tilt to the side after they did the alignment. More

by Gerry R
Recommend Dealer
No
Employees Worked With
Stephanie Lavastida, Stephanie Lavastida
Report | Print
Dec 19, 2023 -

Brickell Buick & GMC responded

Gerry, thank you for taking the time to leave us your honest feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please get in touch with us at (877) 844-1641.

December 15, 2023

Yesenia was outstanding in offering me all maintenance options and completely explaining the work that was done to my vehicle and most importantly expedites my experience, therefore exceeding my expectati More

by iamnavi16
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yesenia Sesin
Report | Print
Dec 19, 2023 -

Brickell Buick & GMC responded

We're happy you found our staff to be so supportive during your experience here at Brickell Buick & GMC. Please don't hesitate to reach out if there's anything additional we can do for you.

December 14, 2023

Excelente servicio, atención al cliente, realmente quede muy satisfecho, es un Dealer que le recomendaría a cualquier persona. Felices fiestas More

by LAHERAJOSE
Recommend Dealer
Yes
Employees Worked With
Sistina Vasetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 18, 2023 -

Brickell Buick & GMC responded

Su satisfacción es importante para nosotros, por eso queremos agradecerle sinceramente por elegir Brickell Buick & GMC y esperamos verlo nuevamente pronto.

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