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Brickell Buick & GMC - Service Center

Miami, FL

4.4
1,484 Reviews
Call Service Center (844) 224-8461

1,484 Reviews of Brickell Buick & GMC - Service Center

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November 28, 2023

Professional and courteous Yesenia was professional and kind and explained what the issue was. Very helpful and I will be back. More

by SUSANNAH.BABANI
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yesenia Sesin
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Dec 01, 2023 -

Brickell Buick & GMC responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Brickell Buick & GMC! If you have any further questions, please give us a call. We're always happy to help!

November 25, 2023

Good experience Good and reliable service Good reliable service. Prices could be better but overall good More

by ldr2002us
Recommend Dealer
Yes
Employees Worked With
Stephanie Lavastida, Stephanie Lavastida
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Nov 25, 2023 -

ldr2002us responded

Stephanie is wonderful courteous and always helpful. Thank you for good service and pick up transfers to continue my day.

November 25, 2023

This dealership is a fraud. They registered a vehicle in my name that wasn’t mine. Now I’m getting toll bills for a car that’s not mine. Stay away!! More

by wkfengler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Andreus
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dago Guzman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Yesenia Sesin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sistina Vasetti
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Gonzalez, Onix Hernandez, Mario Murgado JR, Stephanie Lavastida, Ara Adan
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November 22, 2023

I when to fixed my air condition on 10/10/23, I worked with Service Advisor Stephanie Labastida, the diagnosis was done quickly and the fixing as well, Stephanie was very professional and communicate, I g More

by procaminternational
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Lavastida
Report | Print
Nov 24, 2023 -

Brickell Buick & GMC responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

November 21, 2023

Great service and Yesenia was incredible friendly all ways with a very positive attitude experience More

by jrhdez54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 23, 2023 -

Brickell Buick & GMC responded

We're happy you found our staff to be so supportive during your experience here at Brickell Buick & GMC. If you're ever in need of more help, please let us know!

November 20, 2023

Siempre me ha gustado el dealer en comprar autos y ahora super mejor el servicio para mi gracias sistina por hacerlo diferente More

by ARIANROQUE5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sistina Vasetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2023 -

Brickell Buick & GMC responded

¡Estamos muy contentos de poder brindarle una experiencia positiva! Si tiene más preguntas, llámenos. ¡Siempre estaremos felices de ayudar!

November 20, 2023

This was the quickest oil change, plus car wash. I have been coming here since I bought this GMC. It always took longer. More

by miamipr.sn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ara Adan
Report | Print
Nov 22, 2023 -

Brickell Buick & GMC responded

We appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

November 16, 2023

The customer service is great. My car receive maintenance at this dealer every time needed. I recommend to visit it if you have any problem with your car. More

by CATHYGONGORA78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Onix Hernandez
Report | Print
Nov 18, 2023 -

Brickell Buick & GMC responded

We really appreciate your positive review! Thanks for the recommendation, and have an amazing day!

November 16, 2023

Service was great. But I’m still waiting for the part over 2 weeks it seems. More

by dmarko1
Recommend Dealer
Yes
Employees Worked With
Stephanie Lavastida
Report | Print
Nov 17, 2023 -

Brickell Buick & GMC responded

We appreciate you taking the time to leave us this feedback. If you're ever in need of more help, please let us know!

November 15, 2023

Excelente servicio , la atención fue súper rápida, me atendió Stephanie Labastida la cual fue muy atenta y el servicio excelente More

by PERAZAC1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Lavastida
Report | Print
Nov 18, 2023 -

Brickell Buick & GMC responded

Nos alegra que nuestro personal le haya brindado tanto apoyo durante su experiencia aquí en Brickell Buick & GMC. Siempre estaremos encantados de ayudarle si surge algo más. ¡Cuidarse!

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