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Brickell Buick & GMC - Service Center

Miami, FL

4.4
1,453 Reviews

1,453 Reviews of Brickell Buick & GMC - Service Center

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March 28, 2023

The worst dealership I have ever been to. Communication is bad. And don’t stick to their work. I will never deal with them again. Nor before anyone to them. I have won three cars this year. B More

by gadsondarryl70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Andreus
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dago Guzman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Yesenia Sesin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sistina Vasetti
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario R. Diaz, Joshua Gonzalez, Onix Hernandez, Mario Murgado JR, Stephanie Lavastida, Ara Adan
Apr 02, 2023 -

Brickell Buick & GMC responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (877) 844-1641 to discuss your concerns, as your satisfaction is of utmost importance to us.

March 28, 2023

Awesome Beautiful Caring Direct Effortless Family G reat Helpful Intelligent Jovial Kind Listeners Mindful No ( BS ) More

by jeffreyma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grisy and frank
Apr 02, 2023 -

Brickell Buick & GMC responded

Thank you for the high star rating! If you have any further questions, please give us a call. We're always happy to help!

March 27, 2023

Perfect attention, Stephany very friendly and she attends me quickly . Thank you for everything Bye More

by EMILYSANCHEZPENDAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Lavastida
Mar 31, 2023 -

Brickell Buick & GMC responded

We're happy you found our staff to be so supportive during your experience here at Brickell Buick & GMC. Thank you, and have a fantastic day!

March 27, 2023

Best GM dealer and service department in South Florida. Always excellent and fast service. Yesenia the service advisor is great. More

by mbfireboat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2023 -

Brickell Buick & GMC responded

We're happy you found our staff to be so supportive during your experience here at Brickell Buick & GMC. We hope you have a great day!

March 26, 2023

This dealership is clean and is being run by professional employees who attended me promptly and efficiently. Thank you. More

by PGCATABAY65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sistina Vasetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ara Adan
Mar 30, 2023 -

Brickell Buick & GMC responded

We are very happy to have provided you with such a positive experience! Thank you for choosing Brickell Buick & GMC and we hope to see you again.

March 24, 2023

Great personal at this dealership in especial my great great personal advisers Vassetti Sistina thank so much the help and am ability and follow up in my with my repair thanks GMC Buick having people like More

by RMRZGABRIEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sistina Vasetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The Maneger thank you so much for your help 🙏🏽
Mar 29, 2023 -

Brickell Buick & GMC responded

We're happy you found our staff to be so supportive during your experience here at Brickell Buick & GMC. Thank you so much for your feedback! We hope you have a great day!

March 24, 2023

I had a great experience. Service advisor was very helpful. I recommended 100% to all my friends and family. More

by JHERNANDEZP1993
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sistina Vasetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2023 -

Brickell Buick & GMC responded

We're happy you found our staff to be so supportive during your experience here at Brickell Buick & GMC. If you have any further questions, please give us a call. We're always happy to help!

March 23, 2023

Great day Great people great environment great job organized fast service friendly clean nice smooth More

by SALLEN3385
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Lavastida
Mar 28, 2023 -

Brickell Buick & GMC responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 22, 2023

It’s was good only thing I didn’t like was the lady who helped me Yessenia she didn’t even bother to take to my car and seemed careless about something I told her about my car which require attention so s More

by BeautyB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2023 -

Brickell Buick & GMC responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 21, 2023

Amazing service, when I dropped my car I was received by Stephanie, she's the best service advisor, she handled all the concerns that I had about my car, the repair were done fast, and when I picked up my c More

by JERRYFLORIDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Onix Hernandez, Stephanie Lavastida
Mar 24, 2023 -

Brickell Buick & GMC responded

We are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

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