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Brickell Buick & GMC - Service Center

Miami, FL

4.4
1,453 Reviews
Call Service Center (844) 224-8461

1,453 Reviews of Brickell Buick & GMC - Service Center

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March 21, 2023

Todos son amables y eficientes,el lugar es limpio ,organizado,aunque el precio del cambio de aceite es caro More

by idiusa21998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Lavastida
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Mar 24, 2023 -

Brickell Buick & GMC responded

Estamos muy contentos de haberle brindado una experiencia tan positiva! Si tiene más preguntas, por favor llámenos. ¡Siempre estamos felices de ayudar!

March 20, 2023

Great service efficient fast and very helpful would come back for service …I would definitely recommend 👍 More

by MHARBERSON62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 23, 2023 -

Brickell Buick & GMC responded

We are glad we could help! Thanks for the recommendation, and have an amazing day!

March 19, 2023

It offers excellent customer service, are very nice and curtious, I recommend this dealership to anyone More

by MRIVERO
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaiki Babani
4.0
This rating includes all reviews, with more weight given to recent reviews.
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 22, 2023 -

Brickell Buick & GMC responded

We are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

March 17, 2023

Ara was great. Assisted me with my trucks needed service and was done very quickly. More

by CRIADO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ara Adan
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Mar 21, 2023 -

Brickell Buick & GMC responded

Criado, it is great to hear everything was done quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!

March 17, 2023

I have been getting my truck serviced at Brickell GMC for two years. I have never had a bad experience More

by me13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 21, 2023 -

Brickell Buick & GMC responded

Thank you so much for your positive comments about Brickell Buick & GMC! We sincerely value your business and look forward to your next visit!

March 13, 2023

Ara is awesome! When I bring my vehicle in for service she is professional and polite, Ara also makes sure that all of my vehicle inspection point are up to date More

by nicolex2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ara Adan
Report | Print
Mar 17, 2023 -

Brickell Buick & GMC responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to see you soon!

March 13, 2023

Never fix the problem and left with my Jeep out of the service department with the same problem and they took a long time I don’t know for what because I they and end up not resolving the issue, I’am very More

by VARGASMIRIAM594
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Andreus
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dago Guzman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Yesenia Sesin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sistina Vasetti
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario R. Diaz, Onix Hernandez, Mario Murgado JR, Stephanie Lavastida, Ara Adan
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Mar 17, 2023 -

Brickell Buick & GMC responded

We regret to hear that you had this experience with us. When you have an opportunity, please reach out to us at (877) 844-1641 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.

March 11, 2023

Didnt solve most of my issues. I just wasted more than an hour. If some sales/service personknowledgeable about how to set or program some functions on the new buick envision was t More

by rgrgflint
Service Time
Recommend Dealer
No
Employees Worked With
Onix Hernandez
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Mar 15, 2023 -

Brickell Buick & GMC responded

Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (877) 844-1641 when you have a chance. Thank you, and we look forward to hearing from you.

March 10, 2023

I was extremely disappointed . The customer service that was provided was the worst I’ve ever experienced in a dealership. More

by Antonio Piedra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Yesenia Sesin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Onix Hernandez, Stephanie Lavastida
Report | Print
Mar 13, 2023 -

Brickell Buick & GMC responded

Antonio, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We'd like the opportunity to turn your experience around. Please reach out to us at (877) 844-1641 at your earliest convenience to discuss how we can turn this experience into a positive one.

March 10, 2023

Service was great. Had a problem for a year that was fixed. Very happy now. More

by CAPITALRAIDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Lavastida
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Mar 13, 2023 -

Brickell Buick & GMC responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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