Back

Brickell Buick & GMC - Service Center

Miami, FL

4.4
1,453 Reviews

1,453 Reviews of Brickell Buick & GMC - Service Center

Sort by
March 10, 2023

Excellent Service and attention to detail on the truck repair. Will definitely come back to them More

by lauramore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Onix Hernandez, Stephanie Lavastida
Mar 13, 2023 -

Brickell Buick & GMC responded

Hi there, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 08, 2023

Service was completed quick and professional as always. The service advisors will get in and out as quickly as possible. More

by javl613
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Lavastida
Mar 12, 2023 -

Brickell Buick & GMC responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 08, 2023

I am from out of town and I needed to have my oil changed. Everyone was very helpful and considerate. More

by mylliuyh
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Onix Hernandez, Stephanie Lavastida
Mar 12, 2023 -

Brickell Buick & GMC responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 03, 2023

Service was quick and hassle free. Provided transportation to and from my office without issue. More

by eddie4763
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2023 -

Brickell Buick & GMC responded

We're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

March 03, 2023

Excellent service that girls who help me she have an excellent skills on how to talk to the customer. I feel so happy and I will comeback again also I will let my friend s what a service this place have More

by gladysrosales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Lavastida
Mar 07, 2023 -

Brickell Buick & GMC responded

We are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 02, 2023

I’m very please the way was handled the issue with my truck and the result that was done by management More

by RODRIGUEZHUMBERTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario R. Diaz, Joshua Gonzalez, Mario Murgado JR
Mar 06, 2023 -

Brickell Buick & GMC responded

We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

March 01, 2023

My service representative was very friendly and courteous. I waited for my work to be completed and it was very quick. Thanks More

by prrzzuti
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2023 -

Brickell Buick & GMC responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 01, 2023

The Service department was very attentive in taking care of us. They listen to our concerns and we’re prompt to facilitate the repairs necessary to our vehicle. More

by pmmirabal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Onix Hernandez, Stephanie Lavastida
Mar 06, 2023 -

Brickell Buick & GMC responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Brickell Buick & GMC and we hope to see you again soon!

February 27, 2023

The woman at the coffee shop in Lorenzo Brickell in Miami is very rude and impolite. More

by Matias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Coffee Shop
Feb 27, 2023 -

Brickell Buick & GMC responded

Dear Matias, We are sorry to hear that you were treated rudely by anyone...We are not Lorenzo Brickell, would you kindly reach out to me so I may be certain that you were not treated rudely at Brickell BUICK GMC? Warm regards, Mario R. Diaz, GM mario.diaz@brickellmotors.com

Feb 27, 2023 -

Matias responded

Sorry Mario, I meant in Brickell Buick GMC.

February 26, 2023

Service department is still great Love the Alto service Keep up the good work Thanks for the seo More

by patinaesh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer and Alto drivers
Mar 02, 2023 -

Brickell Buick & GMC responded

We are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know! Take care!

...
52
...