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Brickell Buick & GMC - Service Center

Miami, FL

4.4
1,453 Reviews
Call Service Center (844) 224-8461

1,453 Reviews of Brickell Buick & GMC - Service Center

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February 24, 2023

Amazing experience this is my new dealership. I loved every moment and my car was returned to me with no issues the valet service is amazing too More

by Christina Hidalgo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Onix Hernandez, Stephanie Lavastida
Report | Print
Mar 01, 2023 -

Brickell Buick & GMC responded

Christina, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 23, 2023

I'm always very pleased with the service here. Yesenia at the customer service is amazing. Great experience ! More

by FERNANDEZ.RUIZ.JULIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 27, 2023 -

Brickell Buick & GMC responded

Fernandez, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

February 23, 2023

Ara and her team are extremely proactive, professional and helpful and I am very satisfied with her efforts! More

by marktroy212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Onix Hernandez, Stephanie Lavastida
Report | Print
Feb 27, 2023 -

Brickell Buick & GMC responded

We are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

February 22, 2023

They are horrible no knowledge needs more and personality and experience on how to fix the problems More

by RODRIGUEZHUMBERTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Andreus
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dago Guzman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario R. Diaz, Joshua Gonzalez, Onix Hernandez, Mario Murgado JR
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Feb 26, 2023 -

Brickell Buick & GMC responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (877) 844-1641 to discuss your concerns, as your satisfaction is of utmost importance to us.

February 22, 2023

Excellent environment, great service, super fast, good quality, clean office, great coffee. Great experience, thanks More

by ANDRESGONZAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ara
Report | Print
Feb 26, 2023 -

Brickell Buick & GMC responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 21, 2023

i was seen quickly and was able to drop off my car and pick it up without having to wait More

by belkys.aguilera56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Lavastida
Report | Print
Feb 26, 2023 -

Brickell Buick & GMC responded

It is great to hear everything was done quickly and to your satisfaction! We hope to be of service to you again in the future. Best wishes, Brickell Buick & GMC

February 20, 2023

Tienen una atención maravillosa un trato profesional y excelente yo estoy muy feliz con la atención 100 %garantisado More

by LAPALESTINA067
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 22, 2023 -

Brickell Buick & GMC responded

¡Gracias! ¡Siempre queremos saber de nuestros clientes y nos alegra que haya tenido una experiencia tan positiva con nosotros! Esperamos poder servirle nuevamente en el futuro. Mis mejores deseos, Brickell Buick y GMC

February 17, 2023

The Manager worked with me a very inflated oil change price maintenance. but it still was high think it could have been lower compared with others dilers but i still appreciate it the effort. More

by JOSEMORATA50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Onix Hernandez
Report | Print
Feb 22, 2023 -

Brickell Buick & GMC responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 17, 2023

They lady was very nice and friendly. I will go back to Brickell GMC Buick for my next service More

by tedfarmiga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Onix Hernandez, Stephanie Lavastida
Report | Print
Feb 22, 2023 -

Brickell Buick & GMC responded

We are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

February 10, 2023

I had a very good experience with the service. I would like to have valet service all the time not just sometimes More

by Jennie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Lavastida
Report | Print
Feb 14, 2023 -

Brickell Buick & GMC responded

We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

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