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Brickell Buick & GMC - Service Center

Miami, FL

4.4
1,454 Reviews
Call Service Center (844) 224-8461

1,454 Reviews of Brickell Buick & GMC - Service Center

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August 30, 2022

Everyone was nice and respectful. They handled my vehicle very quickly and they were very detailed in the work. More

by nicoislas123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Diaz , Jonathan Diaz
Report | Print
Sep 04, 2022 -

Brickell Buick & GMC responded

Hi there, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

August 30, 2022

Estoy muy complacida con las atenciones que me brindan cada vez que necesito servicio, todos muy atentos y profesionales. More

by Yaneavila0422
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Delgado
Report | Print
Sep 04, 2022 -

Brickell Buick & GMC responded

¡Hola, estamos muy contentos de haberle brindado una experiencia tan positiva! ¡Muchas gracias de nuevo por tus comentarios! ¡Esperamos que tengas un gran día!

August 30, 2022

Siempre que tengo una falla nunca me lo erreglan estaves fue el radio siguió igual More

by JOCCHOA66112
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jonathan Diaz
Report | Print
Sep 04, 2022 -

Brickell Buick & GMC responded

Hola, gracias por tomarse el tiempo para dejarnos comentarios sobre su experiencia con nosotros. Comuníquese con nosotros al (877) 844-1641 cuando tenga la oportunidad, y estaremos encantados de intentar cambiar su experiencia.

August 27, 2022

They very courtesy and take care my problems in my car and solve everything that I need More

by JUANCASTILLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Diaz
Report | Print
Sep 01, 2022 -

Brickell Buick & GMC responded

Hi there, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

August 26, 2022

The dealership has a clean waiting area available to customers. Customers are given a free bottle of water to drink during their wait. More

by EvelynIbanez02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Diaz
Report | Print
Aug 30, 2022 -

Brickell Buick & GMC responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 26, 2022

The best perfecto exelencia puntualidad siempre son los mejores en atender a sus calientes lo recomiendo More

by SOLUMAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 25, 2022

El mejor dealer que tiene la Florida,excelente servicio,super profesionales,vengan a este dealer que no se van arrepentir,100%recomendables. More

by Henrryluiso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Gonzalez, Raul Feliu
Report | Print
Aug 30, 2022 -

Brickell Buick & GMC responded

Hola, gracias por compartir su experiencia positiva. Su recomendación significa mucho para nosotros y estamos muy contentos de haberla ganado. ¡Qué tengas un lindo día!

August 23, 2022

Had my car in the shop for a month. I had to repeatedly call multiple times per day to make sure the work was being done. When I arrived to pick up my truck, management played the “wait More

by me17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex Andreus
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2022 -

me17 responded

Not good.

Aug 23, 2022 -

Brickell Buick & GMC responded

Dear me17, I hope all is well. We are unable to reference the name "me17" to a truck repair, and, we are unaware of any issue as you describe. Also, you tagged a person in your review(s) that has not been working out of this dealership for months... Customer satisfaction is our top priority and I would like to personally know more so that I may assist. Please reach out to me at your convenience at my direct line or email provided below. Thanks for your assistance... Respectfully, Mario R. Diaz, General Manager 305-777-2801 direct line Mario.Diaz@BrickellMotors.com

August 23, 2022

Great services and friendly staff that is willing to help with any problems or concerns I had. More

by ramonpi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Diaz, Onix Hernandez, Stephanie Lavastida, Jose Delgado
Report | Print
Aug 27, 2022 -

Brickell Buick & GMC responded

Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 21, 2022

Drove from Detroit. Thank God for Traveling mercies got flat in mother's driveway in Miami. Your buick Dealer was the closest to my mother's home... Great service and s More

by annarites2u
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Diaz, Onix Hernandez, Stephanie Lavastida, Jose Delgado
Report | Print
Aug 26, 2022 -

Brickell Buick & GMC responded

Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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