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Brickell Buick & GMC - Service Center

Miami, FL

4.4
1,478 Reviews

1,478 Reviews of Brickell Buick & GMC - Service Center

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September 12, 2022

My vehicle was fix right and on time , Ralph the tech explained the whole repair 👍🏻 More

by MAVEDOROD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dago Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario R. Diaz, Jonathan Diaz, Onix Hernandez
Sep 15, 2022 -

Brickell Buick & GMC responded

Hi, we're happy you found our staff to be so supportive during your experience here at Brickell Buick & GMC. We are always more than happy to assist you if anything else comes up. Take care!

September 12, 2022

My representative is professional and provided excellent service. Reliable and diligent will. Happy to be a Buick family. More

by ERIKAPLANAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Delgado
Sep 16, 2022 -

Brickell Buick & GMC responded

Hi, we're happy you found our staff to be so supportive during your experience here at Brickell Buick & GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 11, 2022

Jonatan fue nut amable y pudo mucho interés in elm pro problema y para resolver More

by JUANCASTILLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Diaz
Sep 15, 2022 -

Brickell Buick & GMC responded

Hola, nos complace que haya encontrado a nuestro personal tan comprensivo durante su experiencia aquí en Brickell Buick & GMC. Siempre estamos más que felices de ayudarlo si surge algo más. ¡Cuídate!

September 10, 2022

Servicio rápido y eficientes e echo muchos trabajos y el carro a sido bien reparado More

by NOEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

Brickell Buick & GMC responded

Hola, gracias por compartir su experiencia positiva. No dude en comunicarse si hay algo más que podamos hacer por usted.

September 08, 2022

Pésima atención al cliente no te hablan claro y menos resuelven el problema aún están el carro en garantía More

by ARTURICAMPOS94
Customer Service
Recommend Dealer
No
Employees Worked With
Yesenia Sesin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2022 -

Brickell Buick & GMC responded

Hola, gracias por tomarse el tiempo para dejarnos comentarios sobre su experiencia con nosotros. Comuníquese con nosotros al (877) 844-1641 cuando tenga la oportunidad, y estaremos encantados de intentar cambiar su experiencia.

September 04, 2022

Communication is horrible . They make promises and don’t fulfill them. Still waiting for tag More

by jared09tracey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex Andreus
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dago Guzman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Yesenia Sesin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis stop replying to my text , Mario R. Diaz, Joshua Gonzalez, Jonathan Diaz, Onix Hernandez, Mario Murgado JR, Stephanie Lavastida, Jose Delgado
September 03, 2022

My service advisor was very courteous and knowledgeable. Dealership offered water or coffee on top of paid other eats if you would like. More

by javl613
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2022 -

Brickell Buick & GMC responded

Hi, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. We hope to see you soon!

September 02, 2022

Great service! Service rep was very attentive to make sure everything was taken care of prior to me picking up my vehicle. More

by Leo@resivestrealty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Delgado
Sep 07, 2022 -

Brickell Buick & GMC responded

Hi, we're happy you found our staff to be so supportive during your experience here at Brickell Buick & GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 01, 2022

Horable service. They said they let me know in one hour…two hours later i walked back in and was told car needs servicing but system down…no price or estimate but she More

by mgarcia31
Recommend Dealer
No
Employees Worked With
No idea, she had a big butt and fake eyelashes, also very rude
Sep 07, 2022 -

Brickell Buick & GMC responded

Hi, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (877) 844-1641 to discuss your concerns, as your satisfaction is of utmost importance to us.

August 31, 2022

Loss time 8:30 am to 3 pm. With appointment, and expensive prices, no more More

by gfernandv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2022 -

Brickell Buick & GMC responded

Hello there! Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (877) 844-1641 to discuss your concerns, as your satisfaction is of utmost importance to us.

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