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Brickell Buick & GMC - Service Center

Miami, FL

4.4
1,454 Reviews
Call Service Center (844) 224-8461

1,454 Reviews of Brickell Buick & GMC - Service Center

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August 20, 2022

The service department has been very helpful in trying to solve my issue with my Bluetooth connectivity. Althought they haven't yet found it, they are working on trying to solve it More

by barbiebost1979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Diaz, Onix Hernandez, Stephanie Lavastida, Jose Delgado
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Aug 24, 2022 -

Brickell Buick & GMC responded

Hello there, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

August 19, 2022

this my second car a buy from you guys and i’m very happy with More

by Fer.yunior
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
richard villasmil
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Aug 24, 2022 -

Brickell Buick & GMC responded

Hi there, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Brickell Buick & GMC

August 19, 2022

Service department was very attentive as they continue to address my issue with my Bluetooth connection More

by barbiebost1979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Delgado
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Aug 24, 2022 -

Brickell Buick & GMC responded

Hi there, your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 11, 2022

Some guy moving my car broke my key and I had to pay next time be careful with someone’s car or ask questions More

by SEGUTIERREZ
Friendliness
Recommend Dealer
No
Employees Worked With
Jonathan Diaz, Stephanie Lavastida
Report | Print
Aug 16, 2022 -

Brickell Buick & GMC responded

Hello, Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (877) 844-1641 to discuss your concerns, as your satisfaction is of utmost importance to us. We hope to hear from you. Take care!

August 10, 2022

Great customer service. Efficient. Friendly. Knowledgeable Aware of time and customers needs. Professional and polite More

by hpiloto
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Lavastida
Report | Print
Aug 14, 2022 -

Brickell Buick & GMC responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to reach out to us if you need anything. Have a wonderful day.

August 10, 2022

Friendly and proffesional. Quick and efficient. I was promptly greeted andboffer service even witnout an appointment More

by cquinteros
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 15, 2022 -

Brickell Buick & GMC responded

Hello, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 09, 2022

I always get excellent customer service and exceptional care for my GMC Yukon from my advisor, Jonathan Diaz. More

by JAFARACH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Diaz
Report | Print
Aug 12, 2022 -

Brickell Buick & GMC responded

Hi, your wonderful feedback and rating mean a lot to us. We can't wait to see you again, have a great day.

August 08, 2022

Service is really great! Jose is very helpful and professional. I recommend Brickell Buick GMC service department More

by TERESALVP1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Coquiere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario R. Diaz, Joshua Gonzalez, Jose Delgado
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Aug 12, 2022 -

Brickell Buick & GMC responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

August 08, 2022

Bad service I will never come here again never I spent my money for nothing More

by cj080117
Recommend Dealer
No
Employees Worked With
Joshua , Joshua Gonzalez
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Aug 12, 2022 -

Brickell Buick & GMC responded

Hi, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (877) 844-1641 to discuss your concerns, as your satisfaction is of utmost importance to us.

August 08, 2022

My service consultant Yessenia and the technician Ralph Rodriguez was very professional and explained everything to me in detail it made it easy for me to do business with you guys. I would highly recommen More

by MLAM1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Rodriguez Mechanic technician
Report | Print
Aug 12, 2022 -

Brickell Buick & GMC responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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