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Brickell Buick & GMC - Service Center

Miami, FL

4.4
1,469 Reviews
Call Service Center (844) 224-8461

1,469 Reviews of Brickell Buick & GMC - Service Center

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May 23, 2022

Jonathan and his team are great. They turn around our Alto fleet fast when we need service. Really helpful in letting us know exactly what we need done. We strongly advise anyone tha More

by DARRYL.SHIVERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Diaz
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May 25, 2022 -

Brickell Buick & GMC responded

Hi, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

May 22, 2022

GMC Brikell is by Far the best dealership in Miami, Superb Service and Friendly Staff. Jonathan is the Best. He Always takes Good care of me and my Car. I will never go anywhere else. More

by 0HENRY6971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Diaz
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May 24, 2022 -

Brickell Buick & GMC responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Brickell Buick & GMC! We hope to see you soon!

May 20, 2022

They didn’t check the full car and I need new windshield wipers, so I have to go somewhere else to get it now More

by DITTEVO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
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May 22, 2022 -

Brickell Buick & GMC responded

Hi, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (877) 844-1641 to discuss your concerns, as your satisfaction is of utmost importance to us.

May 20, 2022

Very helpful, friendly and professional. As a customer I’m happy with the service and attention More

by Axel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2022 -

Brickell Buick & GMC responded

Hi there, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

May 17, 2022

Jonathan is service has provided my family with great service ever since we have purchased and leased our vehicles from Brickell Motors. More

by Manlopez1861
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Diaz
Report | Print
May 19, 2022 -

Brickell Buick & GMC responded

Hi, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

May 16, 2022

El equipo de recepción muy buenos atentos y rápido, el servicio con el agente y el supervisor muy malo no resolvieron ni tomaron de su tiempo por hacer un buen servicio!!! More

by robertogonzalez63
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Consultó varias veces con su supervisor y el señor no tuvo la atención de ayudarme muy mala experiencia con el supervisor o jefe de Yesenia
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May 17, 2022 -

Brickell Buick & GMC responded

Estimado Senor Roberto Muchas gracias por tomarce su tiempo en responder nuestra encuesta. Como puedo apreciar no estuvo satisfecho con la atencion prestada por el supervisor de servicio , Con mucho gusto me gstaria que compartiera esta opinion directamente conmigo y asi entender un poco mas cual fue el motivo y la ayuda que usted necesita en respecto a la reparacion de su vehiculo. Con mucho gusto quisiera que me diera la oprotunidad de ayudarlo , Usted puede contactarse conmigo en cualquier momento en la siguiente informacion Onix O Hernandez Service Director onix.hernandez@brickellmotors.com Off: 786-777-2822 Cell: 786-261-9653 Gracias una vez mas por ser parte de la familia de Brickell Buick GMC Saludos cordiales Onix

May 12, 2022

Gracias Yesenia por tu buen servicio , atención y atenta a cada vez q pido una pieza informarme cuando está ya en el dealer , los recomiendo More

by SALCEROCUBANO88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 14, 2022 -

Brickell Buick & GMC responded

Hola, nos alegra saber que tuvo una experiencia positiva con nuestro equipo. Esperamos poder ser de ayuda en el futuro. ¡Cuídate!

May 12, 2022

El servicio estuvo excelente y todos los empleados muy eficiente, los recomiendo cien por ciento More

by Carlos Perdomo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Diaz
Report | Print
May 18, 2022 -

Brickell Buick & GMC responded

Hola, nos alegra saber que tuvo una experiencia positiva con nuestro equipo. Valoramos sinceramente su negocio y esperamos su próxima visita!

May 12, 2022

Jonathan was great to us Great customer service experience , he always goes out of his way to help us More

by Manlopez1861
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario R. Diaz, Jonathan Diaz
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May 14, 2022 -

Brickell Buick & GMC responded

Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 12, 2022

They are always calling and asking me about how is my car, that it needs service and all that. It’s really amazing how interested they are about my car At the car shop, Jessenia is gold as a service r More

by JORGELUISFIGUEIRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 14, 2022 -

Brickell Buick & GMC responded

Hi, we're glad to hear you found our staff was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!

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