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Brickell Buick & GMC - Service Center

Miami, FL

4.4
1,469 Reviews

1,469 Reviews of Brickell Buick & GMC - Service Center

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April 15, 2022

I scheduled a service appointment on a weekday in the morning. Our service advisor took our vehicle as soon as we got into the service department... I went to their show room, grabed a coffee and a snack More

by fbmiami23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny , Jose Delgado
Apr 19, 2022 -

Brickell Buick & GMC responded

Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 14, 2022

The team at the customer service center are awesome they always treat you like family and get you in and out More

by christoledo987
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Diaz
Apr 18, 2022 -

Brickell Buick & GMC responded

Hi there, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

April 14, 2022

Great service and great experience from the advisor in charge of my car. Very helpful More

by simon.salame
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2022 -

Brickell Buick & GMC responded

Hi, your wonderful feedback and rating mean a lot to us. We look forward to your next visit! Take care!

April 14, 2022

Amazing, easy and convenient. I love the service to pick up the car at my location and bring it back More

by TRUMELL1225
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Diaz, Onix Hernandez, Stephanie Lavastida, Jose Delgado
Apr 18, 2022 -

Brickell Buick & GMC responded

Hi there, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

April 14, 2022

This is first dealer serv dept that has kept it word. I went in for reg oil change and first they were willing to honor an expired coupon. Yet it took a bit long to do for some reason. The serv rep Jonat More

by ulises.roxyavpro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Diaz
Apr 18, 2022 -

Brickell Buick & GMC responded

Hi there, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

April 14, 2022

Good dealer good atención to the personal I recommend to my friend and my family More

by RAULVIVI63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dago Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yesenia sesin , Jonathan Diaz, Onix Hernandez, Stephanie Lavastida, Jose Delgado
Apr 20, 2022 -

Brickell Buick & GMC responded

Hello, thank you for your kind words and this wonderful review! We sincerely value your business and look forward to your next visit!

April 13, 2022

Great service by Yessenia Sesin . I would definitely recommend this dealership. Come see Yessenia and your car and you will be in great hands More

by rburgos83@icloud.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Lavastida
Apr 16, 2022 -

Brickell Buick & GMC responded

Hi, we appreciate your positive review about your recent experience with us! Thanks again for the recommendation, and have an amazing day!

April 13, 2022

They took my car right away the staff was very knowledgeable and courteous I will take my car for service again More

by msdeloro
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2022 -

Brickell Buick & GMC responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 13, 2022

My tires that were balanced, rotated and aligned, for which service I PAID, were all with different air pressure. They were so full that it interfered with the smoothness of the driving that I’ve always More

by lisette1404
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Grisy Torres
Apr 16, 2022 -

Brickell Buick & GMC responded

Dear Lisette Thank you so much for your feedback! It's our commitment to ensure quality customer care by providing comfortable, friendly, and professional service to our guests. as well I can assure you that The top priority of the Service Team at Brickell Motors is Customer Satisfaction and our mission completely Satisfaction Please do not hesitate to contact me personally in case you needed in the future I really enjoy our conversation today and the Brazilian Cafecito. Once again Thank you very much for being part of our Brickell Motors family. Warmest regards Onix O Hernandez Service Director Brickell BUICK/GMC Division of BRICKELL MOTORS 665 SW 8th Street, Miami FL 33130 Office: 305.777.2822 Email:Onix.hernandez@brickellmotors.com

April 12, 2022

excellent service very friendly and good people very professional and pleasant treatment very happy with service my cars there More

by LUISITO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Onix Hernandez
Apr 15, 2022 -

Brickell Buick & GMC responded

Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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