Brickell Buick & GMC - Service Center

I scheduled a service online. I showed up and was ignored for 15 minutes and then was told to wait in the waiting room. When I finally was acknowledged, I said I wanted the vehi I showed up and was ignored for 15 minutes and then was told to wait in the waiting room. When I finally was acknowledged, I said I wanted the vehicle serviced and the tires rotated. I came back after I was told it was ready and was ignored for another 20 minutes. Finally I got my bill…$275 for a job that should have been half that, and I noticed that they didn’t change the air filter. Since when is the air filter not included in a service? I worked in shops for years and it always was then. The girl was rude and the entire experience was very disappointing. More

Excellent customer service, very friendly, surprisingly friendly and helpful , absolutely the best, starting with everyone involved in helping me, defending would recommend to friends and family friendly and helpful , absolutely the best, starting with everyone involved in helping me, defending would recommend to friends and family More

Muy contenta con el trato y muy satisfecho con el personal que me atendió. El mejor lugar para comprar personal que me atendió. El mejor lugar para comprar More

Excelente servicio rápido y eficiente las programaciones de los mantenimientos y otros servicios en general muchas gracias les doy un 10 de los mantenimientos y otros servicios en general muchas gracias les doy un 10 More

Excellent, friendly, knowledgeable and outstanding staff. From top to bottom. Consistent top of the line service From top to bottom. Consistent top of the line service More

I had an excellent experience with the customer service team, specially with Sistina, she was professional, attentive, and went above and beyond to ensure my needs were met. Every step of the process was s team, specially with Sistina, she was professional, attentive, and went above and beyond to ensure my needs were met. Every step of the process was smooth and stress-free. I highly recommend their service! More

Sistina Vasetti trys to help fix issues in the Sales and Management departments. I had some vehicle issues with my 2023 GMC Sierra 1500 multimedia center. As a direct result, she provided a solution with a Management departments. I had some vehicle issues with my 2023 GMC Sierra 1500 multimedia center. As a direct result, she provided a solution with a loaner. She definitely worked above and beyond my expectations. More

Ms Vasetti is a true profesional with pleasant attitude and courtesy and attention to detail and courtesy and attention to detail More

I had excellent service and great pickup and delivery service from Uber transportation for pickup service from Uber transportation for pickup More

Violeta worked diligently to help fix the issue with the faulty part and get the part replaced on my vehicle. Her service is unmatched. Very grateful to have her as my advisor. faulty part and get the part replaced on my vehicle. Her service is unmatched. Very grateful to have her as my advisor. More