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Brickell Buick & GMC - Service Center

Miami, FL

4.4
1,455 Reviews
Call Service Center (844) 224-8461

1,455 Reviews of Brickell Buick & GMC - Service Center

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January 11, 2022

Was a good Experience, we filme the exactly match that we looking for. Dealer specialist are very professional More

by Adelexis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Gonzalez, Joshua Gonzalez, Ruy Gutierrez, Carlos Hernandez
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Jan 15, 2022 -

Brickell Buick & GMC responded

Hello there, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

January 08, 2022

Horrible dealership I received the car with dents and scratches they didn't fix the thing that I told them to fix More

by clintb305
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonathan Diaz, Onix Hernandez
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Jan 08, 2022 -

Brickell Buick & GMC responded

Dear Clintb305, I hope all is well... Thank you for making me aware of your issue. It is our standard to care for our Customer's cars as though they were ours, I am disappointed you are having an issue... When able, please send me an email with you contact information so I may look into this for you. All of our customer's cars are photographed when they come in and when they go out. Also, we have security cameras that I will review as well that will show us your car as it was processed for service. I am looking forward to investigating this for you and discussing it further to resolve... Thank you! Warm regards, Mario R. Diaz, GM Mario.Diaz@BrickellMotors.com 305-777-2801 direct line

January 06, 2022

Execelent service and fast. Thanks to service advisor Jonathan Diaz. Very helpfull gentleman. Good service More

by pedrodelgado800
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan , Diaz, Jonathan Diaz
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Jan 15, 2022 -

Brickell Buick & GMC responded

Hi, we're happy you found our staff Jonathan to be so supportive during your experience here at Brickell Buick & GMC. We hope to see you soon!

January 04, 2022

Best service out of all the dealerships that I have dealt with in my 50 years of driving and service adviser Jonathon Diaz is the best adviser I have ever had the pleasure of working with. Very professional More

by CGILLETTE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Diaz
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Jan 15, 2022 -

Brickell Buick & GMC responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

January 03, 2022

Amazing guest service ! Good Job! Very fast ! And I love the transportatition service with alto! Smart , fast and clean More

by MARC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Lavastida
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Jan 15, 2022 -

Brickell Buick & GMC responded

Hello, thank you for sharing your positive experience! We sincerely value your business and look forward to your next visit!

December 30, 2021

Buena atención, le hicieron el servicio al auto, todo muy bien. Solamente esperamos 1 hora aproximadamente, gracias More

by anabibilonia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Delgado
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December 30, 2021

ALL THE EMPLOYEES ARE VERY PROFETIONAL IN SPECIAL MR, JONATHAN,I ‘VERY GLADD WITH ALL SERVICES.. THANK YOU FOR EVERYTHING BRICKELL MOTORS AND HAPPY NEW YEAR!!!!! More

by AVELLORENE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Diaz
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December 29, 2021

Muy buen servicio y buena atencion y buenas oferta de carros para el nuevo años More

by cagh66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 26, 2021

Professional care of vehicle; courteous and amicable attitude by executive; nice premises. Punctual delivery of vehicle. Great transportation service. Great coffee! More

by beatrice rangel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Lavastida
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December 25, 2021

Had a recall kept the car 5 days dead battery when it was New called immediately and was told my problem not yours in the middle of traffic stuck, not fair cells dead.Not happy at all. More

by Superio2318
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
DELGADO , Hernandez , Onix Hernandez, Jose Delgado
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