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Brickell Buick & GMC - Service Center

Miami, FL

4.4
1,465 Reviews

1,465 Reviews of Brickell Buick & GMC - Service Center

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November 29, 2021

Jose Delgado was great and very helpful! Service was done well and accurate. Not very welcoming on arrival. Could improve signage and customer greeting upon arrive. More

by NATALIE B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Delgado
Dec 01, 2021 -

Brickell Buick & GMC responded

Hi, we're happy you found our staff to be so supportive during your experience here at Brickell Buick & GMC. We are always more than happy to assist you if anything else comes up. Take care!

November 28, 2021

The service center definently needs improvement. They do not provide loaners compared to the other local GMC dealership service center and the mechanics do not do a thorough job. I had to take my vechicle More

by peterinvestments11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stephanie Lavastida
November 27, 2021

I took my car for service and I was amazed at the level of excellent customer service. Stephanie took care of me and she made sure I was totally satisfied with the experience. My friends cannot believe Bri More

by Analva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Lavastida
Dec 01, 2021 -

Brickell Buick & GMC responded

Hi, our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!

November 27, 2021

It was the better experience to buy scar I have ever had. Thanks. Keep I up the good job. More

by reyesmiguel01
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rafael
Dec 01, 2021 -

Brickell Buick & GMC responded

Hi there, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

November 26, 2021

I try to buy car for 3-4 hours. It's too much time for me I have 2 businesses. More

by bestsunnyvacationrentals
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex Andreus
1.0
This rating includes all reviews, with more weight given to recent reviews.
Yesenia Sesin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario R. Diaz, Joshua Gonzalez, Ruy Gutierrez, Jonathan Diaz, Onix Hernandez, Mario Murgado JR, Stephanie Lavastida, Jose Delgado
November 25, 2021

Excelente atención, muy eficaz el servicio, muy profesional y en general buena experiencia. Muchas gracias More

by Yidier
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Lavastida
Dec 01, 2021 -

Brickell Buick & GMC responded

Hola, estamos muy contentos de haberle brindado una experiencia tan positiva. ¡Valoramos sinceramente su negocio y esperamos su próxima visita!

November 25, 2021

My car has been taken 3-4 times and we have the same issue with the system and radio . But every time it goes there, they find something new (there is always something going on) but main issue hasn’t be More

by mn2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mario R. Diaz, Jose Delgado
November 24, 2021

Great job !!! Jonathan Diaz is the best!! The atmosphere is very friendly!! THey assist me right away!! More

by karen.amaya22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Diaz
Dec 01, 2021 -

Brickell Buick & GMC responded

Hi, we're happy you found our staff to be so supportive during your experience here at Brickell Buick & GMC. We hope to see you soon!

November 24, 2021

I have always bringing my car for service at Brickell Buick and GMC Best in class , Thank you 👍🏼 More

by Omar Hernandez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Diaz, Onix Hernandez, Stephanie Lavastida, Jose Delgado
Dec 01, 2021 -

Brickell Buick & GMC responded

Hi there, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

November 24, 2021

Brickell GMC service is great. There’s always availability, the place is clean and the customer service great. Nice job! More

by VeroMiami
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2021 -

Brickell Buick & GMC responded

Hi there, thank you so much for your positive comments about Brickell Buick & GMC! We sincerely value your business and look forward to your next visit!

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