Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Brickell Buick & GMC - Service Center

Miami, FL

4.4
1,445 Reviews
Call Service Center (844) 224-8461

1,445 Reviews of Brickell Buick & GMC - Service Center

Sort by
October 06, 2021

The attention was proffesional and confortable. The team trys to solve the peoblem as soon as possible. More

by mysol1119
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Diaz, Onix Hernandez, Stephanie Lavastida, Jose Delgado
Report | Print
Oct 11, 2021 -

Brickell Buick & GMC responded

Hello, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

October 05, 2021

My service assistant was very professional and friendly. The service was done very fast and great. I’m very satisfied with Brickell Buick & GMC dealer. More

by Orlando Tellechea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 11, 2021 -

Brickell Buick & GMC responded

Hi, our staff is committed to providing each of our clients with the best automotive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 03, 2021

mal servicio y mala atención en el taller los horarios de citas no se respetan More

by gonzalezali2010
Recommend Dealer
No
Employees Worked With
mala atención en el taller
Report | Print
October 01, 2021

Greatly overcharged and used ridiculous scare tactics as cheap used car salesman type cohesion. If I had other options to fix my car I would’ve. They did return calls and keep me updated but that was hardly More

by YOGASAFARI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stephanie Lavastida
Report | Print
October 01, 2021

Excellent service. Friendly staff. The service staff goes above and beyond to help the customer feel satisfaction. More

by APWITH3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Lavastida
Report | Print
Oct 02, 2021 -

Brickell Buick & GMC responded

Dear Customer. Thank you so much for your feedback! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. You might soon receive a survey concerning your service experience. This is my Team’s Report Card to the manufacturers. Survey asks if you were Completely Satisfied. Anything less in this box will be a failing grade for my Service Team. If for any reason you do not feel you can give my Team a Completely Satisfied grade, Please do not hesitate to contact me personally. Please come see us for any future needs. We hope you have a great day! Warmest regards Onix O Hernandez Service Director Brickell BUICK/GMC Division of BRICKELL MOTORS 665 SW 8th Street, Miami FL 33130 Office: 305.777.2822 Email:Onix.hernandez@brickellmotors.com www.BrickellBuickGMC.com www.BrickellMotors.com.

October 01, 2021

E x c e l l e n t, T h e B e s t More

by ALFREDOCABRERA30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Hernandez, Onix Hernandez, Jose Delgado
Report | Print
Oct 02, 2021 -

Brickell Buick & GMC responded

Dear Mr. Cabrera Thank you so much for your feedback! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. You might soon receive a survey concerning your service experience. This is my Team’s Report Card to the manufacturers. Survey asks if you were Completely Satisfied. Anything less in this box will be a failing grade for my Service Team. If for any reason you do not feel you can give my Team a Completely Satisfied grade, Please do not hesitate to contact me personally. Please come see us for any future needs. We hope you have a great day! Warmest regards Onix O Hernandez Service Director Brickell BUICK/GMC Division of BRICKELL MOTORS 665 SW 8th Street, Miami FL 33130 Office: 305.777.2822 Email:Onix.hernandez@brickellmotors.com www.BrickellBuickGMC.com www.BrickellMotors.com.

October 01, 2021

I was over impressed with the level of service. Junior in parts and especially jonathan in service were professional, courteous, on time, The facility was clean, efficient, and buzzing with activity. More

by mamend59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior , Jonathan Diaz
Report | Print
Oct 02, 2021 -

Brickell Buick & GMC responded

Dear Customer. Thank you so much for your feedback! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. You might soon receive a survey concerning your service experience. This is my Team’s Report Card to the manufacturers. Survey asks if you were Completely Satisfied. Anything less in this box will be a failing grade for my Service Team. If for any reason you do not feel you can give my Team a Completely Satisfied grade, Please do not hesitate to contact me personally. Please come see us for any future needs. We hope you have a great day! Warmest regards Onix O Hernandez Service Director Brickell BUICK/GMC Division of BRICKELL MOTORS 665 SW 8th Street, Miami FL 33130 Office: 305.777.2822 Email:Onix.hernandez@brickellmotors.com www.BrickellBuickGMC.com www.BrickellMotors.com.

September 28, 2021

Muy bueno y amables amistosos de verdad todos muy preocupado por que salga satisfecho excelente More

by susygm45
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Andreus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dago Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario R. Diaz, Ruy Gutierrez, Jose Delgado
Report | Print
Oct 02, 2021 -

Brickell Buick & GMC responded

Hola, nos alegra leer una excelente reseña sobre Brickell Buick & GMC. ¡Valoramos sinceramente su negocio y esperamos su próxima visita!

September 23, 2021

Johnathan was great and very courteous. My service was done quickly as well, so it didn’t take up my whole day. More

by shoshgolovin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Diaz
Report | Print
Sep 24, 2021 -

Brickell Buick & GMC responded

Dear Valued Customer Thank you so much for your feedback! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. You might soon receive a survey concerning your service experience. This is my Team’s Report Card to the manufacturers. Survey asks if you were Completely Satisfied. Anything less in this box will be a failing grade for my Service Team. If for any reason you do not feel you can give my Team a Completely Satisfied grade, Please do not hesitate to contact me personally. Please come see us for any future needs. We hope you have a great day! Warmest regards Onix O Hernandez Service Director Brickell BUICK/GMC Division of BRICKELL MOTORS 665 SW 8th Street, Miami FL 33130 Office: 305.777.2822 Email:Onix.hernandez@brickellmotors.com www.BrickellBuickGMC.com www.BrickellMotors.com.

September 21, 2021

You have an excellent Service Department. Well knowledge and fríendly. Jonathan Duaz is an outstanding Service Manager More

by CASTILLOANGELALBERTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Diaz
Report | Print
Sep 24, 2021 -

Brickell Buick & GMC responded

Hello, we're happy to hear you had such a positive experience with our team! Thank you so much for your feedback! We hope you have a great day!

1
...
97
98
99
...
145