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Brickell Honda
Miami, FL
4,310 Reviews
We are a family owned business. During your shopping experience you will usually find one of the owners at the dealership. If not you can always email them at aandreus@brickellmotors.com, rbarraza@brickellmotors.com or mmurgado@brickellmotors.com. We also pride ourselves on trying simplify the purchase experience including purchasing a car online. For that reason we created www.brickellhondadirect.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,310 reviews
April 12, 2023
We were told at signing that the vehicle’s second key was available but locked across the street and we could pick it up the next day. When we followed up we were told it was mistaken with another vehicle’s available but locked across the street and we could pick it up the next day. When we followed up we were told it was mistaken with another vehicle’s key and they aren’t sure there is a second one. A second key for a Maserati is over $1,600. We never would have purchased that day if we were told there was only one key. We feel cheated. More
by Ben
Verified CustomerEmployees Worked With
Rene Garcia
April 11, 2023
Te piden que hagas una cita, y cuando llegas la espera es de más de dos horas, y al final no hacen el trabajo correctamente. Hoy tuve que volver porque dejaron una pieza del carro suelta sin tornillos. La ve de más de dos horas, y al final no hacen el trabajo correctamente. Hoy tuve que volver porque dejaron una pieza del carro suelta sin tornillos. La verdad no recomiendo para nada, darle mantenimiento a los carros en estos lugares. More
by Maria
Employees Worked With
Jose
April 11, 2023
Bat support, bat attention, bat services, anybody knows the servicess that sell and its scope. very bad support, bad attention, bad services, anybody knows the services that sell and its scope. The seller the servicess that sell and its scope. very bad support, bad attention, bad services, anybody knows the services that sell and its scope. The seller offer the worst attention. actually buying the car to you, was the worst thing that I could have done More
by Oto mahecha
Employees Worked With
Luis,
April 10, 2023
The dealership was extremely busy, so keep that in mind. At one point, I could not find Antoinette to get an update, but our car appeared to have been already evaluated. We waited quite a while from that po At one point, I could not find Antoinette to get an update, but our car appeared to have been already evaluated. We waited quite a while from that point before I was able to find her to tell her that we did want the work done. Once approved, it was quickly done, but we probably waited an additional 60-90 minutes between when the car had been evaluated and when the did the work. We greatly appreciate getting the work done, but it could've been done more quickly if communication hadn't stalled. More
by KYLE@YAHOO.COM
Employees Worked With
4
April 09, 2023
Good customer service, very efficiently , quick response to any questions i had regarding my brand new car to any questions i had regarding my brand new car More
by SHEILALEDON
Employees Worked With
April 08, 2023
Great service rep but prices for the filters are astronomical will not be returning These economic times should be to help others not hurt them astronomical will not be returning These economic times should be to help others not hurt them More
by MGDMEZ.UFW
Employees Worked With
Samuel
April 07, 2023
Excelente atención y muy amable y profesionales. El Sr, que nos atendió nos ayudó en todo momento. Gracias 🙏 El Sr, que nos atendió nos ayudó en todo momento. Gracias 🙏 More
by brisrodriguez966
Employees Worked With
