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Brickell Honda
Miami, FL
4,372 Reviews
We are a family owned business. During your shopping experience you will usually find one of the owners at the dealership. If not you can always email them at aandreus@brickellmotors.com, rbarraza@brickellmotors.com or mmurgado@brickellmotors.com. We also pride ourselves on trying simplify the purchase experience including purchasing a car online. For that reason we created www.brickellhondadirect.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,372 reviews
Verified Customer
February 13, 2023
The longest service provided ever. I understood I didn’t have an appointment but customer service was the worse it took 3 1/2 hours to get the job done. When I asked how much longer wi I understood I didn’t have an appointment but customer service was the worse it took 3 1/2 hours to get the job done. When I asked how much longer will it take? He kept saying almost ready. I went to the service door and the Techs were on their phone. So wondering why it was taking so long. I was with my 11 months old baby and not even as a sympathy. Unfortunately I have to keep going there because my lease is there but I would definitely take it to Honda in miami lakes their services is impeccable! More
by Andrea
Employees Worked With
Rick Barraza, Emil Kasumov
February 13, 2023
Rosamaria attended me and was really helpful with the purchase of my new car, she's really attentive and knew all the answers to my questio. 10/10 from me. purchase of my new car, she's really attentive and knew all the answers to my questio. 10/10 from me. More
by endrycoello
Employees Worked With
Rosamaria Matteo
February 13, 2023
The staff was friendly and efficient and the I knew the service would be reliable with it being a Honda dealership. However, my oil light was not reset on the car to show the service was completed so that service would be reliable with it being a Honda dealership. However, my oil light was not reset on the car to show the service was completed so that was a bit disappointing. My car also wasn't washed which I've come to expect with other Honda dealerships, so I was a bit disappointed with the overall service for the price. More
by Sari
Employees Worked With
N/A
February 11, 2023
It was all good but I told them to refill tie windshield cleaner and they forgot But people are nice Thanks cleaner and they forgot But people are nice Thanks More
by Elvio
Employees Worked With
February 11, 2023
Excellent service. Everyone very kind and helpful. The service overall was much better than what I expected, thank you guys for being so nice and helpful ! Everyone very kind and helpful. The service overall was much better than what I expected, thank you guys for being so nice and helpful ! More
by Desi
Employees Worked With
February 10, 2023
Not very friendly. Cashier looked annoyed that i interupted her phone call. Agent wasnt happy that i didnt buy the services he recomended Was going to buy another Ho Cashier looked annoyed that i interupted her phone call. Agent wasnt happy that i didnt buy the services he recomended Was going to buy another Honda. Not anymore More
by LOTERO11F024
Employees Worked With
Dont know names
