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Brickell Honda

Miami, FL

4.3
4,295 Reviews
We are a family owned business. During your shopping experience you will usually find one of the owners at the dealership. If not you can always email them at aandreus@brickellmotors.com, rbarraza@brickellmotors.com or mmurgado@brickellmotors.com. We also pride ourselves on trying simplify the purchase experience including purchasing a car online. For that reason we created www.brickellhondadirect.com.
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690 Southwest 8th Street

Miami, FL

33130

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Showing 4,295 reviews

May 15, 2020

Used the dealer for service. Excellent customer service. My service associate assigned to my case was extremely helpful. I did not buy my car at brickell Honda but I will make sure I go there for service More

by rmesa36
Recommend Dealer
Yes
Employees Worked With
Miguel Camilo
May 16, 2020 -

Brickell Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jason Graciano, GM jason.graciano@brickellmotors.com

May 15, 2020

very disapointed!!!!! had bad experience when was sold a service policy that I was told would cover all maintenance only to find out later that it only covers oil changes a More

by ll0
Recommend Dealer
No
Employees Worked With
dont re-call person who sold me the policy in finance but i am sure you can find .
Jun 01, 2020 -

Brickell Honda responded

Hi, Thank you for your review. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. If it's possible to discuss your visit in more detail, please feel free to reach out to me directly. Jason Graciano, GM jason.graciano@brickellmotors.com

May 14, 2020

Service during social distancing Great support from Sam during the service on this complex time. Thanks for your support and great service. Will return soon with my honda civic. More

by LEGONZAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susana Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2020 -

Brickell Honda responded

Thanks for sharing your thoughts about your experience with Brickell Honda. We appreciate your business and hope to see you again soon! Jason Graciano, GM jason.graciano@brickellmotors.com

May 13, 2020

Great service. Mario helped me tremendously and I got my dream car!! (A Honda Civic hatchback lx) Anytime I need help they’re always there to give me answers! More

by Jamie
Recommend Dealer
Yes
Employees Worked With
Mario Sepulveda
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2020 -

Brickell Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jason Graciano, GM jason.graciano@brickellmotors.com

May 12, 2020

He is very professional and excellent salesperson. I am so happy with his service. Also he has a good mood and he explained everything so clear More

by Eylin Gallardo
Recommend Dealer
Yes
Employees Worked With
Marcos Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2020 -

Brickell Honda responded

Thank you, Eylin, so much for your kind words, and for taking the time to leave us this wonderful feedback! Jason Graciano, GM jason.graciano@brickellmotors.com

May 07, 2020

Excellent service. Friendly and súper profesional. I received good attention. Good price andngood car. I reccomended this dealer to everybody. I feel happy with my new car. More

by alexeysilva74
Recommend Dealer
Yes
Employees Worked With
Alejandro
May 07, 2020 -

Brickell Honda responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Brickell Honda! Jason Graciano, GM jason.graciano@brickellmotors.com

May 07, 2020

Horrible experience with Samuel (service dept), extremely rude will not go back to service my car to this leader ever, many other places closer to Kendall, a loyal customer means nothing to this employee More

by mamma
Recommend Dealer
No
Employees Worked With
samuel
May 24, 2020 -

Brickell Honda responded

Hello, Providing a positive experience is our top priority, and we'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. Jason Graciano, GM jason.graciano@brickellmotors.com

May 06, 2020

Everything was excellent. I have been in the dealership many times and wait hours just to make a deal but today everything was smooth and fast , I wanted to thank Edgar for giving me a great deal, he is t More

by Andy Morin
Recommend Dealer
Yes
Employees Worked With
Edgar
May 06, 2020 -

Brickell Honda responded

Andy, thank you for taking the time to share your thoughts on working with Edgar and our team. We're glad to hear they delivered such a great experience! Jason Graciano, GM jason.graciano@brickellmotors.com

May 06, 2020

I strongly recommend all people to visit this dealer;Susana Fernandez from VIP team is best Sales Person; really professional ; patient ; really knows the business ; kind; More

by Ibia Luna
Recommend Dealer
Yes
Employees Worked With
Emil Kasumov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susana Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2020 -

Brickell Honda responded

It's fantastic to hear that Susana and the team provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Brickell Honda! Jason Graciano, GM jason.graciano@brickellmotors.com

May 05, 2020

Mal servicio después de 2 meses se tuvo que devolver el carro el cobro x millage demasiado costoso no volveremos más y no lo recomiendo para nada More

by olimpico1227
Recommend Dealer
No
Employees Worked With
Isaac Cohen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Fernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Barraza, EDUARDO FERNANDEZ EL CHE, Manny Cortes, Jorge Carta
May 22, 2020 -

Brickell Honda responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly. Regards, Jason Graciano, GM jason.graciano@brickellmotors.com

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