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Brickell Honda
Miami, FL
4,339 Reviews
We are a family owned business. During your shopping experience you will usually find one of the owners at the dealership. If not you can always email them at aandreus@brickellmotors.com, rbarraza@brickellmotors.com or mmurgado@brickellmotors.com. We also pride ourselves on trying simplify the purchase experience including purchasing a car online. For that reason we created www.brickellhondadirect.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,339 reviews
November 20, 2019
Bad service. Unprofessional, took my house key out of my ke Did not reset my need for service in my car. Did not measure my battery or my tires. The fluids were not replenished to satisfactory levels as you no Did not reset my need for service in my car. Did not measure my battery or my tires. The fluids were not replenished to satisfactory levels as you normally do. When i complained they told me the service guy was untrained and learning his job. He screamed at me in Spanish. And they told they were short on technicians. How somebody take your keys apart without your consent and doesn’t even advice you about it. Witse place ever More
by Abel Villafane
Verified CustomerEmployees Worked With
Rafael abreu
November 20, 2019
100 estrellas y más le doy a Manuel Rodríguez excelente atención excelente vendedor muy profesional muy atento y te ayuda en lo máximo yo lo recomiendo a todos cua y más le doy a Manuel Rodríguez excelente atención excelente vendedor muy profesional muy atento y te ayuda en lo máximo yo lo recomiendo a todos cuando necesiten un carro Manuel Rodriguez gracias More
by AMDOR
Employees Worked With
Manuel Rodriguez
November 20, 2019
Great Experience! It was literally the easiest car purchase I have ever been involved in. Everything about my purchase was pleasant from sales person to finance. We are It was literally the easiest car purchase I have ever been involved in. Everything about my purchase was pleasant from sales person to finance. We are very thankful. More
by Richard
Employees Worked With
Manuel Rodriguez
November 20, 2019
Service with a smile and purpose. I had booked a regular A Service pack with my app and when I got to the dealer even though it was not schedule with my usual service personal he took I had booked a regular A Service pack with my app and when I got to the dealer even though it was not schedule with my usual service personal he took the time to go out and great me and say hello. He said he would check and follow up on my service call. I t resulted I needed also to aline my vehicle and he told me and took care of It. I tell you the service that Samuel Vidal offers exemplifies how service should run in all dealers or shops. He make me feel confident that I am doing the correct thing and gets it done ASAP. Once again you prove that you are the best. More
by CARLOSPEREZ2
Employees Worked With
Samuel Vidal
November 20, 2019
Tire Service They offer lyft so you don't have to wait hours in the lobby. John was kind and courteous. Lazara was my salesperson, also recommend her. They offer lyft so you don't have to wait hours in the lobby. John was kind and courteous. Lazara was my salesperson, also recommend her. More
by LAURENWILLIAMS
Employees Worked With
Emil Kasumov, Lazara Chang
November 20, 2019
Very helpful and friendly Very fast service and friendly, they said two hours and it was ready sooner, i got there late and they didn’t have a problem with it. Very fast service and friendly, they said two hours and it was ready sooner, i got there late and they didn’t have a problem with it. More
by Maolocascio
November 19, 2019
Amazing customer service As soon as I stepped in the service center Samuel Vidal greeted and took care of me. He was very helpful and provided great customer service. Every ti As soon as I stepped in the service center Samuel Vidal greeted and took care of me. He was very helpful and provided great customer service. Every time I come and get my car maintenance I always ask to be helped by Samuel and I always leave the service center satisfied More
by JUNIOR4909
Employees Worked With
Samuel Vidal
November 19, 2019
Many bad experiences I have had many bad experiences with them once I brought my car for services and they returned it with a flat tire that I realized after started drivi I have had many bad experiences with them once I brought my car for services and they returned it with a flat tire that I realized after started driving and because I drove just a mile away had to pay $250 for it, they took the coins and some gums from the car, missed a valve cap and don’t give car wash. That’s services but sales is not too far behind!!! More
by Roger
Employees Worked With
Susan Santana
November 18, 2019
Disappointing car service experience. Service department kept car overnightJ - no problem. I told service manager I wanted car cleaned - he agreed. Next I was told car ready pick it up, Wh Service department kept car overnightJ - no problem. I told service manager I wanted car cleaned - he agreed. Next I was told car ready pick it up, When I got there car not cleaned, all I got where excuses, no offers to clean car. Very disappointing! More
by becky_hope
Employees Worked With
Don’t know
November 18, 2019
Efficiency Best service since last 10 years. Super efficient. Expedite attention. It was great the Lyft service they gave me. They offered a car wash attention Best service since last 10 years. Super efficient. Expedite attention. It was great the Lyft service they gave me. They offered a car wash attention. More
by Magdalena Brave
Employees Worked With
Antoniette
