Brickell Honda

The salesman, Hugo Perez, tried to do everything he could to make the deal work out. Even though the negotiations were drawn out, I believe the deal was fair and affordable for me. Everything was straight to make the deal work out. Even though the negotiations were drawn out, I believe the deal was fair and affordable for me. Everything was straight forward and therir were no hidden deal tricks involved. Overall, it was a great buying experience with little or no trouble. More

this dealer is one of the best I visited and bought a car in, the people are just very helpful and the friendly. Very nice employees and the place is very well maintained. hoping to soon go and make another in, the people are just very helpful and the friendly. Very nice employees and the place is very well maintained. hoping to soon go and make another deal with them on a car for friends and family members i will make sure i recommend the most people i can. More

the reason why i give this dealer a really high rate is because they helped me to buy a car, perfect price and the car feels great is really comfortable. and the people working there are amazing! i would r because they helped me to buy a car, perfect price and the car feels great is really comfortable. and the people working there are amazing! i would recommend anyone that wants to buy a car to go to brickell honda. More

The gentleman was very helpful and knowledgeable. He knew just what I needed for my car to be in good running order. The service was fast and efficient. I am very satisfied with this dealer because o knew just what I needed for my car to be in good running order. The service was fast and efficient. I am very satisfied with this dealer because of the quick and reliable service I was provided. I am recommending a friend to have his car serviced here also. More

I returned for additional service to my car because I was very pleased with my experience. And this time it was no different: very competent staff, fast service, friendly employees. The same young man help very pleased with my experience. And this time it was no different: very competent staff, fast service, friendly employees. The same young man helped me and he was great. the mechanics did a great job too. More

I received excellent customer service in Brickell Motors ,Carlos Caballero is a professional advisor, he always looks on how to help me take care of my car matters and saves me money. The manager of the ser ,Carlos Caballero is a professional advisor, he always looks on how to help me take care of my car matters and saves me money. The manager of the service department is very cooperative as well. I have done all my car services since 2000 with Brickell Motors since the beginning of inception when we purchased the car and I'm very satisfied with the service that they have provided. More

it was a good overall experience, i bought a used car at brickell motors and it was missing the navigator dvd. i went back and the service personnel were very helpful and friendly. they examined my navi, up brickell motors and it was missing the navigator dvd. i went back and the service personnel were very helpful and friendly. they examined my navi, updated the system and ordered for me a new navi dvd thank you all More

I have owned three Honda autos. My last two were purchased at Brickell Honda. The buying experience was very good, but the service after the sale is where I place greatest importance. Being a older purchased at Brickell Honda. The buying experience was very good, but the service after the sale is where I place greatest importance. Being a older person, I have experienced numerous situations at various dealership relating to the service of my cars.Most of the incidents involved the service employees talking down to me as well as leaving my car dirty, with grease everywhere. After visiting Brickell Honda to purchase my first Honda, the service that followed was wonderful. Professionl persons took care of my problems in a timely manner with absolutely no hassles,no misunderstandings,,no problems. I was very impressed to see the Service mgr, Chandler, was so involved with the actual clients coming in for service. Normally you do not see not to mention meet the manager, unless there is a problem. This was very re-assuring to me. The entire service area has always been very clean and organized. I love my Honda Accord which was special ordered and delivered without incident. I will always take my Honda back to Brickell for service and I will return their for my next Honda purchase. I have and will continue to recommend Brickell Honda, not only for sales, but especially for the service. In this day and time, the service after the sale is the driving force of the dealership and at Brickell Honda that is unbeatable. More

My experience at Brickell Honda was outstanding, they exceeded my expectations in every way. The reason I say this is because I have been to several dealerships in my lifetime both to buy a new car and exceeded my expectations in every way. The reason I say this is because I have been to several dealerships in my lifetime both to buy a new car and for service and it seems that there is always a complication. The car was not fixed in the time that it was promised, there is a hidden charge that you were never told about, the employees seem miserable and they project that onto the customer, the employees do not provide you with updates, etc... I was convinced that customer service was a thing of the past. However, at Brickell Honda the service rep was very friendly and curteous over the phone, he was waiting for me outside when I arrived at the dealership, he sat me down and explained the entire process to me. He was able to find out what company my warranty was with (I had left the paperwork at home), he kept me informed about the status of my vehicle. When it was clear that my vehicle was not going to be ready in time because they needed to order a part he took initiative and sent the shuttle to my work place, brought me back to the dealership and had a rental car waiting for me. All I had to do was show up, make a copy of my license and sign a piece of paper and I was out the door with the rental. I have never experienced such a high level of customer service, they really made me feel like my problem was their first priority. It was by far the best experience I have ever had at a dealership. I would definitely recommend Brickell Honda to anyone looking to buy a new car or service their existing vehicle. I can say with 100 percent certainty that the next vehicle I purchase will be from Brickell Honda. More

I was searching for a new lease and came across multiple web sites and at of all of them that I wrote to, Mr Hondares not only responded promptly but was more that eager to accomodate me on my decision. He web sites and at of all of them that I wrote to, Mr Hondares not only responded promptly but was more that eager to accomodate me on my decision. He greeted me at the showroom as I arrived, found the car and deal that I wanted it and I was in and out with a smile in my face within a 2 hour period, one of the most pleasant experiences that I had in a dealership and I strongly believe that it was all because Mr. Hondares. Not only was I contented, within 5 days I referred a friend of mine and she also purchase a vehicle from Mr. Hondares,and with no doubt I will continue referring clients to Mr. Hondares. Thank you from a very satisfied costumer Anabel Rodriguez More