Brickell Honda

Fantastic! This is the very best service team in any dealership. The best! Prompt service and employees that are willing to help. I left super happy in no time. This is the very best service team in any dealership. The best! Prompt service and employees that are willing to help. I left super happy in no time. Wow! More

Deficient service at Brickell Honda My car is only two years old. Took it for the regular maintenance Wednesday, April 24. I was sold the plus first- mile maintenance plan when car was p My car is only two years old. Took it for the regular maintenance Wednesday, April 24. I was sold the plus first- mile maintenance plan when car was purchased. Car was due for oil change, multi inspection and tire rotation. Wednesday’s service advisor offered additional services as usual, alignment, transmission fluid, nothing seemed urgent and when given service report it said all was in “perfect shape”. Today car didn’t start, and multiple alerts were triggered; had to get a tow truck to take it to dealer. Lost a day of work....When today’s advisor returned it said that battery needed replacement and upon complaining about previous service done two days before, tried to convince me that batteries died “unexpectedly” like I was completely ignorant about simple maintenance. I might not be a mechanic but if you have had a car before you know that any shop can measure how long your battery has left at any given time. The car was serviced just two days before and the service report I was given even said “battery test analysis performed”. Someone is doing a very crappy job!! Tried to complain to the manager but was told he was on vacation. Furthermore, upon seeing frustration, Advisor even acknowledged that one of the services offered-not included in the prepaid maintenance plan, wasn’t even needed until the next service. Very disappointed with the overall experience and it’s not the first time that Brickell Honda has made me waste precious time. More

Only Brickell Honda for me I have been going for about 6 years now, taking out 3 vehicles. All with Manny Cortes. I consider Manny family at this point because he takes care of I have been going for about 6 years now, taking out 3 vehicles. All with Manny Cortes. I consider Manny family at this point because he takes care of me and mine as just that. The rest of their staff are also courteous, professional and I can’t imagine going anywhere else. More

Attentive considerate service Susanna approached me w an excellent offer, she was polite, considerate and attentive to my concerns, she managed the flexibility and answers I needed Susanna approached me w an excellent offer, she was polite, considerate and attentive to my concerns, she managed the flexibility and answers I needed to move forward More

Satisfied I was very pleased that the issue with my car was resolved. The service department starting with the telephone rep who scheduled my appointment on the I was very pleased that the issue with my car was resolved. The service department starting with the telephone rep who scheduled my appointment on the same day to Jesus who took me on a test drive to listen for the problem were great. The mechanic was able to fix the problem and have the car ready the same day. Excellent service and attention to the customer. More

Best service in all Florida! I don’t trust anyone but the guys at Brickell Honda. I’ve been a loyal client since I purchased my car there back in 2012. Sam Vidal is by far the bes I don’t trust anyone but the guys at Brickell Honda. I’ve been a loyal client since I purchased my car there back in 2012. Sam Vidal is by far the best service rep they have! He’s truly an asset. Always is courteous, attentive and knows his stuff! He always takes great care of my car and never pushes anything on me that is unnecessary. When you go there, ask for Sam! More

Very Hood They work fast . The best is that they work fast and on time ..... Clean place ..... Very good customer service .... I like this place for my car serv They work fast . The best is that they work fast and on time ..... Clean place ..... Very good customer service .... I like this place for my car service More

Outstanding!! My lease on my Buick expired and I came back for a Pilot for my wife. I contacted Alex Andreus and Eduardo Fernandez and let them know what vehicle my My lease on my Buick expired and I came back for a Pilot for my wife. I contacted Alex Andreus and Eduardo Fernandez and let them know what vehicle my wife wanted. When I arrived, her Pilot was ready and so was my paperwork. It took no more than 25 minutes to drive off in our new Pilot. Eduardo Fernandez was very thorough and professional. I recommend him and Brickell Motors to anyone in the market for a new Honda. Great job gentlemen!! Keep up the great work!! More