Brickell Honda - Service Center

This is the worst service ever. When i purchased the car I paid for a service plan up to 75000 miles, and they made me pay for my oil change at 55000 miles. Now they make it so difficult to get a refund , e I paid for a service plan up to 75000 miles, and they made me pay for my oil change at 55000 miles. Now they make it so difficult to get a refund , eventhough they know they made a mistake. I had an appointment at 8:30 am for a fuel pump recall and it tooknthem 4 hours to complete it. The service man said that my rear brakes needed to be changed and when i tooknthe car to my mechanic, my brakes were perfectly fine. I guess that they will tell the client anything to make a buck. Aside for an older gentleman named Carlos in the parts department i dont trust anybody at that dealership. I would rather pay for my oil changes somewhere else even though i still have 4 more with them. Thats how disgusted I am with that place. Never again will i buy a car from them. More

They Didnt solved my problem. The diagnose was pretty poor. I Believed the only guess in my issue and didnt fully scanned my car. I know honda has awesome technology. But , if the persons working there poor. I Believed the only guess in my issue and didnt fully scanned my car. I know honda has awesome technology. But , if the persons working there are not fully prepared, the technology is not worth it. More

Every time I go there I feel like I am at home because they treat me really good. They always tried to help me. Thank you they treat me really good. They always tried to help me. Thank you More

Roberto did an amazing job. He made the process real simple and smooth. Always available and friendly. Great Service! We will be back soon there! simple and smooth. Always available and friendly. Great Service! We will be back soon there! More

Everything from the text reminders to the complementary Lyft service, and the offer to pick up my car and drop it off again, makes Brickell Honda service the best place to get a Honda fixed on the planet! Lyft service, and the offer to pick up my car and drop it off again, makes Brickell Honda service the best place to get a Honda fixed on the planet! More

Miguel Diaz was tremendously helpful and friendly. I felt I was in excellent hands. I felt very welcome by several individuals working at Brickell Honda. You have a great team, including the person wh felt I was in excellent hands. I felt very welcome by several individuals working at Brickell Honda. You have a great team, including the person who delivered the car to me. More

Very bad service every time i go 👎Poor costumer service Very bad service every time i go 👎 Poor costumer service like Orlando and Vladymir I won’t recommend my family or friends to go to that Dealer Very bad service every time i go 👎 Poor costumer service like Orlando and Vladymir I won’t recommend my family or friends to go to that Dealer More

I’ve purchased 2 new Honda vehicles from this dealership through the last 15 years…. This was the first time ever I had a service assistant not push additional services on me. I did find it strange that mo through the last 15 years…. This was the first time ever I had a service assistant not push additional services on me. I did find it strange that most of the technicians were fairly young… More

The service person was very helpful but the wait was little bit longer than expected; but overall the service was very good and the service personal excellent little bit longer than expected; but overall the service was very good and the service personal excellent More