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Brickell Honda - Service Center

Miami, FL

4.4
741 Lifetime Reviews Review Dealership

741 Reviews of Brickell Honda - Service Center

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March 25, 2021

"First I want to say the service was good they didn't try..."

- vickishamorency

First I want to say the service was good they didn't try to shove services I didn't need, I came in for what I ask for and they did it. the only thing that suck was the wait time I was there 8am left around 1230pm and that was for a diagnostic. Orlando my rep person was nice.

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Recommend Dealer
Yes
Employees Worked With
Orlando Nova
March 25, 2021

"I usually go see Samuel but this time i was helped by..."

- CHAVEZ_CARLEEN

I usually go see Samuel but this time i was helped by Orlando! Super helpful and informative, I am extremely satisfied with my visit! Thank you guys ☺️

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Recommend Dealer
Yes
Employees Worked With
Orlando
March 25, 2021

"Haces un appointment y es por gusto estuve casi 4 horas..."

- ARD965

Haces un appointment y es por gusto estuve casi 4 horas para hacer un cambio de aceite considero que eso deja mucho que decir del servicio que ofertan ustedes .Por otro lado la atención del representante no tengo quejas

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Recommend Dealer
No
Employees Worked With
John garcia
March 23, 2021

"I went to this place because, my A/C was not working,..."

- Maripe66

I went to this place because, my A/C was not working, they got my car for 4 days, A/C works fine for 2 days, and them stop working again, I went back , supposedly they fix this t but is not working as it should.

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Recommend Dealer
No
Employees Worked With
Wladimir
March 23, 2021

"The service was timely and they fix the mechanical issue...."

- SOTORUTH

The service was timely and they fix the mechanical issue. The comunication with my assistance was easily, he respond promptly to my questions. The place will be used again.

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Recommend Dealer
Yes
Employees Worked With
Serice department
March 23, 2021

"Excellent attention by Orlando Nova. That’s itThat’s it..."

- HOMETOWN156

Excellent attention by Orlando Nova. That’s it That’s it That’s it That’s it That’s it Thank you. See you next time

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Recommend Dealer
Yes
Employees Worked With
Orlando Nova
March 22, 2021

"Bought a used car, took the car in for maintenance and..."

- Ini

Bought a used car, took the car in for maintenance and after having the car for a year they told me that the cars brake have never been checked even though I've brought the car there multiple times for check ups, when I last go the car back there were crumbs on the dashboard of the car. Usually get good service but this last time with the reveals of more things that needed fixing and getting my car back as a mess is highly unprofessional. Won't be bringing my car back here.

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Recommend Dealer
No
Employees Worked With
March 22, 2021

"I was called multiple times during business hours to..."

- Rodrigaba

I was called multiple times during business hours to provide information I had already provided. At one point I was woken up by a phone call. I don’t think it’s appropriate to call people before business hours. The initial person I worked with, Karen, was very helpful.

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Recommend Dealer
Yes
Employees Worked With
Karen, John
March 21, 2021

"My interaction was very smooth. The work and interaction..."

- Idon'twishtoprovide

My interaction was very smooth. The work and interaction was very professional. Service was provided in the time promised. I'm very pleased with my interaction with Jose the deadership.

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Recommend Dealer
Yes
Employees Worked With
John Garcia
March 19, 2021

"Excellent customer service. I would always choose Honda..."

- juanarielnc1095

Excellent customer service. I would always choose Honda as my maintenance place, they really care about you and are willing to provide you the best service.

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Recommend Dealer
Yes
Employees Worked With
No recall
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