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Brickell Honda - Service Center

Miami, FL

4.1
2,613 Reviews
Call Service Center (305) 856-3000

2,613 Reviews of Brickell Honda - Service Center

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May 06, 2025

Ive been a customer here for a long time , i just had my car serviced here recently and for the first time i felt ripped off from Brandon, $400 for a flush is absolutely insane, I never paid that much befo More

by Maria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon
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May 14, 2025 -

Brickell Honda responded

Dear Maria, Thank you for your loyalty over the years, and I’m truly sorry to hear that your recent service visit left you feeling disappointed. That is never the experience we want for our customers—especially someone who has trusted us for so long. Our goal is always to provide transparent pricing and clear communication before any work is performed. If that didn’t happen in your case, I sincerely apologize. I’d greatly appreciate the opportunity to speak with you directly to understand more and help correct the situation. Please contact me at richard.bustillo@brickellhonda.com so we can discuss this further. As a gesture of goodwill, I’d also like to offer you a future service discount to help offset your recent experience and hopefully restore your confidence in us. Thank you again for your feedback—we’re committed to doing better. Sincerely, Richard Bustillo General Manager Brickell Honda

May 05, 2025

I would so continue bringing my car for service and buy my next car from Brickell Honda. Wow! ?? More

by beatrizreyes1965
Recommend Dealer
Yes
Employees Worked With
wow! Orlando
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May 04, 2025

I went to brickell honda for service , i was overcharged for the service , i paid over $450 for each fluid change . After talking to a few people they couldn't believe how much they charged me , this is a More

by ronconidiva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon
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May 02, 2025

Fine after I had to speak to a manager because I was going to be charged for services that were not my responsibility More

by LAIDA CARRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susana Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2025

Really really bad service at this dealership. some of the team members are highly unprofessional. More

by Fabiana Lima
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Susana Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2025

Quiero alertar a todos que los precios en este lugar son los mas caros del país, mi esposa llevo el carro a su servicio regular y el representante que la atendió (Brandon) trató de venderle servicios que el More

by Jtaudioperformance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 30, 2025

Excellent customer service Employees work on my car very fast Everything excellent Everything was so fast and done on time More

by yadersanchez9178
Recommend Dealer
Yes
Employees Worked With
John Garcia
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April 29, 2025

Brickel ho da ofrece personal muy capacitado e instruido en ventas y relaciones públicas son exelentes en el buen trato y cordialidad. More

by PETERVALVERDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susana Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willy Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge A Ramírez , Emil Kasumov
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April 27, 2025

Overpriced They charge too much for regular services that regular other autobody shops would charge a lot less for. More

by Wassgt97
Recommend Dealer
No
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April 27, 2025

Brendon was constantly keep me updated on everything going on with my vehicle and I really appreciate it. More

by georgeg6473
Recommend Dealer
Yes
Employees Worked With
Brendon Swaby
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