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Brickell Honda - Service Center

Miami, FL

4.1
2,584 Reviews

2,584 Reviews of Brickell Honda - Service Center

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June 14, 2023

Very attentive to my needs. Very efficient customer service. Process was easygoing and hassle free More

by ROXY10
Recommend Dealer
Yes
Employees Worked With
Henry Hechavarria
June 14, 2023

Disappointing I used to live in Broward and take my car to Holman Honda. Brickell Honda doesn’t stand a comparison with Holman Honda. More

by noregistration
Recommend Dealer
No
Employees Worked With
John
June 14, 2023

They are very reliable, professional and efficient. My sales person Susana H. Made me feel like a valued customer and has excellent communication skills. Always going the extra mile for me. More

by rebeccapacheco006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susana Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2023 -

rebeccapacheco006 responded

Great Customer Service and Prices!

Jun 14, 2023 -

rebeccapacheco006 responded

She is very professional and always willing to go the extra mile. Really made me feel like a valued customer!

Jun 14, 2023 -

rebeccapacheco006 responded

Will recommend 100%

June 13, 2023

Llegue anla 1:25 para mi cita de las 2:00 y resulta que tuve que esperar 3 horas, al otro dia revizo y el agua del radiador estaba casi seco y tuve que comprar antifrezze para ponerle, pense revizaban todo More

by myleneespina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gustavo Guerra
June 12, 2023

Appointment for oil change at 10:30 am. Received my car at 1:30pm. Expected much less time for an oil change since I made the appointment. I will in the future have this experience in mind More

by ivarga244561
Recommend Dealer
Yes
Employees Worked With
Na
June 11, 2023

It's the best dealership ever! ! Julian helped me alot of what I need for my car More

by kevin_rrizo.305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian Nuñez
June 10, 2023

They didn’t fix the problem with the suspension system and then didn’t respond to my text message regarding this even though that’s how we communicated the entire time the car was in the shop. More

by Cjbarrett1054
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manuel Rodriguez
June 09, 2023

I didnt feel like a valued customer. Service rep (Antonuete) was indifferent to my need, didnt greet me nor had eye contact. I felt poorly treated. More

by NESTOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
EDUARDO FERNANDEZ EL CHE
June 09, 2023

Service department is the worst I have ever experienced in my life. The sales department is also poor. More

by clydedg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Oscar
June 08, 2023

People lack the ability to be personable. It's always transactional. Also Im supposed to get a car wash and my car was not washed. It looked dirtier than when I brought it in. More

by klope021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Renner Toledo
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