Brickell Mazda

Disorganized Was called that my car was done so I left work to go pick it up and ended up spending an extra hour waiting for them to bring the car around because Was called that my car was done so I left work to go pick it up and ended up spending an extra hour waiting for them to bring the car around because it was apparently blocked by other cars and they couldn’t find it. More

Fast, Attentive Service Went into Brickell Motors Mazda service center for a rocket arm recall. I made an appointment two weeks prior. I arrived a few minutes before my appoi Went into Brickell Motors Mazda service center for a rocket arm recall. I made an appointment two weeks prior. I arrived a few minutes before my appointment. They quickly took me in, did the paperwork and gave me an estimated time of about 1.5 hours for service to be completed. At about and hour and 15 minutes I got a notification that my car was ready to be picked up. Aside from taking care of problem they also vacuumed and washed my car, which was a nice bonus. I’m happy with the service and timelines. More

Service teview I am very happy with the courtesy and communication I experienced. However I do not like having to be coached by this program to have a certain number I am very happy with the courtesy and communication I experienced. However I do not like having to be coached by this program to have a certain number of words in my review. I just won’t do one next time More

World class service Awesome customer service, great knowledge of Mazda products. Fast service, comfortable waiting room. Great follow up during the visit. Nice touch that Awesome customer service, great knowledge of Mazda products. Fast service, comfortable waiting room. Great follow up during the visit. Nice touch that my vehicle was washed and vacuumed. Highly recommend this place for service. More

The best team ever! I cannot say enough positive things of my experience at Brickell Mazda. The whole team was knowledgeable, caring and involved. From the test run, to t I cannot say enough positive things of my experience at Brickell Mazda. The whole team was knowledgeable, caring and involved. From the test run, to the final signature, they were there to help me all along. I have already recommended them! A special shout out to Fio! More

Gil was great help . I will definitely return to this dealer for his service. I had a little hiccup with accounting but I am very satisfied with Gil and more tha. Anythi . I will definitely return to this dealer for his service. I had a little hiccup with accounting but I am very satisfied with Gil and more tha. Anything my new Mazda CX-5 More

Good customer service Great customer service and prices. Fast service and very friendly. I would recommend to get a better place as waiting room. The lift option is great Great customer service and prices. Fast service and very friendly. I would recommend to get a better place as waiting room. The lift option is great too. More

Take too long Appt was set at 1 pm . I arrived at 1240pm. I waited 1 hr setting area to do the paperwork. Meanwhile, my car was the .8th in line for service. I pick Appt was set at 1 pm . I arrived at 1240pm. I waited 1 hr setting area to do the paperwork. Meanwhile, my car was the .8th in line for service. I pick up my car after 5pm. Poor customer service I was ignore by the entire staffing for 1 hr until I started complaining. More

Great customer service! I walked in just to check on a Mazda for potential purchase and Gil Osorio one fo the agent was very attentive, cordial and assisted me without hesita I walked in just to check on a Mazda for potential purchase and Gil Osorio one fo the agent was very attentive, cordial and assisted me without hesitation answering all my questions. We ended going back and buying the car with him. All the staff was cordial and helpful making the buying process very easy. In general, was a great experience! Highly recommend Brickell Mazda. More

Mazda brickell El servicio pésimo , el carro jamaz me lo entregaron bien lavado , tuve q llevarlo tres veces pro diferentes servicios y nunca quede sastisfecha , el El servicio pésimo , el carro jamaz me lo entregaron bien lavado , tuve q llevarlo tres veces pro diferentes servicios y nunca quede sastisfecha , el techo undido la cabrilla del timón dañada fue reparado , después atraz en la ventana arunado y encima hasta papita frita tenia de lo sucio , nunca mas vuelvo allí !!!! More