Bright Bay Mazda

I brought my car to the dealership because they had the part I needed. Okay, a quick fix and I would be out and on my way to work. It took them 3 hours to attach a hood latch, check my tire pressure, tire part I needed. Okay, a quick fix and I would be out and on my way to work. It took them 3 hours to attach a hood latch, check my tire pressure, tire sensors, and oil. More

The service dept was great. Callie was very helpful and tried to help me the best that she could. Callie was very helpful and tried to help me the best that she could. More

Patient, answered all my questions, everyone was friendly and always greeted me with a smile. and always greeted me with a smile. More

Rich Mounce is the best sales associate ever! Always get us into the perfect vehicle. Always get us into the perfect vehicle. More

All the staff at Brigh bay mazda was great beginning with victor the seller in charged and steven at financing. victor the seller in charged and steven at financing. More

I bought my car here, so I bring it here for service. Most of the time they are top notch, but other times not so much. There are two specific times that I made an appt in advance for a specific servic Most of the time they are top notch, but other times not so much. There are two specific times that I made an appt in advance for a specific service. When the day of my appt arrives, they don't have the part in. The specific part that I spoke to them about when I made the appt. So both times I had to return the next day, which defeats the purpose of making an appointment and clearing your calendar only to be told to come back the next day. One other complaint is two times I informed them that there was a slow leak in my tire. They told me no, there wasn't. One of the times they actually found the leak after they said there wasn't one. The second time happened the other day. They insisted there was no leak. But how else does a individual tire lose air pressure and the others don't? More

Excellent service, the work was done quickly and efficiently. The loaner car was a definite benefit. My service advisor Callin was both professional and friendly. efficiently. The loaner car was a definite benefit. My service advisor Callin was both professional and friendly. More

Quick & Pleasant experience, quiet, and relaxing, waiting for my car, coffee, tea, bottled water & snacks too. waiting for my car, coffee, tea, bottled water & snacks too. More

I always receive excellent service from the department. The video is quite helpful in showing what the technician is doing. This is my second CX5 with this dealership, and I'm quite pleased with their atte The video is quite helpful in showing what the technician is doing. This is my second CX5 with this dealership, and I'm quite pleased with their attention to detail, professionalism, and expertise. More

Victor was great. We went back 3 times before purchasing because we couldn't decide which car we wanted. He was never pushy. And was very patient each time. I would We went back 3 times before purchasing because we couldn't decide which car we wanted. He was never pushy. And was very patient each time. I would definitely recommend him. He was also very knowledgeable. More