Bright Bay Mazda - Service Center

Rick is sales and Walter in service are a pleasure to deal with. Had purchased a Mazda 6 here also have it serviced here. deal with. Had purchased a Mazda 6 here also have it serviced here. More

Was welcomed by Walter Miranda when I arrived. He explained what needed to be done and answered all my questions satisfactorily. He explained what needed to be done and answered all my questions satisfactorily. More

Service is always done properly and on time. I really like the video of the car inspection. I really like the video of the car inspection. More

Great process with excellent communication. Flexible scheduling and polite representative to assist with what your car may need. Flexible scheduling and polite representative to assist with what your car may need. More

Usually the service dept is excellent but this time was weird. I had an appointment, was there on time and seemed like the guy that was being helped was a walk-in. There were two people at the service coun weird. I had an appointment, was there on time and seemed like the guy that was being helped was a walk-in. There were two people at the service counter; one was helping the guy and the other was doing something on the computer. It took longer than it should have for someone to even say “we’ll be right with you” and when they did they said the other person who was with someone would be right with me. The customer was asking a series of questions and only at that point did the other person say, ok, I’ll help you. Just all very odd. Then when I picked up the car, the person barely made eye contact with me and rushed me out. Overall strange. I hope it doesn’t happen again. More

Service area is very clean and the video of the mechanic working on my car was great ! working on my car was great ! More

Once again the service tech forgot to top off my fluids, I check when I get home. This is now the second time in 116K miles that they forgot, I guess I should consider myself lucky. The service writer Mr. I check when I get home. This is now the second time in 116K miles that they forgot, I guess I should consider myself lucky. The service writer Mr. Miranda was absolutely great, and he is the reason I returned to Bright Bay after having a horrible experience with another service writer. More

Great service, I needed my car the same day for an important family affair and the service department was able to turn it around in 2 hours. Extremely professional. important family affair and the service department was able to turn it around in 2 hours. Extremely professional. More

Always a wonderful experience. Accommodating and knowledgeable. Willing to go the extra step for its customers. Accommodating and knowledgeable. Willing to go the extra step for its customers. More

It was a wonderful experience the work was done on time and I received a nice video about the condition of my vehicle. Very impressive ! and I received a nice video about the condition of my vehicle. Very impressive ! More