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Bright Bay Mazda
Bay Shore, NY
528 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 528 reviews
April 17, 2024
Usually the service dept is excellent but this time was weird. I had an appointment, was there on time and seemed like the guy that was being helped was a walk-in. There were two people at the service coun weird. I had an appointment, was there on time and seemed like the guy that was being helped was a walk-in. There were two people at the service counter; one was helping the guy and the other was doing something on the computer. It took longer than it should have for someone to even say “we’ll be right with you” and when they did they said the other person who was with someone would be right with me. The customer was asking a series of questions and only at that point did the other person say, ok, I’ll help you. Just all very odd. Then when I picked up the car, the person barely made eye contact with me and rushed me out. Overall strange. I hope it doesn’t happen again. More
by TLECH
Verified CustomerEmployees Worked With
Helpful April 15, 2024
was looking for salesman that didn't give any xx and wanted to sale a car wanted to sale a car More
by KOTOOLE0
Employees Worked With
April 14, 2024
Once again the service tech forgot to top off my fluids, I check when I get home. This is now the second time in 116K miles that they forgot, I guess I should consider myself lucky. The service writer Mr. I check when I get home. This is now the second time in 116K miles that they forgot, I guess I should consider myself lucky. The service writer Mr. Miranda was absolutely great, and he is the reason I returned to Bright Bay after having a horrible experience with another service writer. More
by adam12training
Employees Worked With
Walter Miranda
April 14, 2024
i am so happy to decide to bay this car from your deal . i thing to have good deal. i thing to have good deal. More
by FROMANO43
Employees Worked With
April 12, 2024
Great service, I needed my car the same day for an important family affair and the service department was able to turn it around in 2 hours. Extremely professional. important family affair and the service department was able to turn it around in 2 hours. Extremely professional. More
by BLOOMY
Employees Worked With
Service department advisor
April 11, 2024
No pressure to buy and Richard atherton worked with us to make the price worth our while! make the price worth our while! More
by KARENDIMARTINO
Employees Worked With
April 09, 2024
This is my 4th car from this dealer and my 3rd car from Rich. Everyone is always nice, professional, and down to earth. I never feel pressured and that is why I keep coming back! Rich. Everyone is always nice, professional, and down to earth. I never feel pressured and that is why I keep coming back! More
by calvanoc1
Employees Worked With
April 09, 2024
Excellent experience didn't get frustrated when it came to negotiations. He was overall very personable and helped with everything to negotiations. He was overall very personable and helped with everything More
by TYLERTANGEN17
