Bright Bay Mazda

Tom was great- he made my first car buying experience amazing. Manny in finance is also amazing- straight to the point and will do his best to get you what you need. The service at Bright Bay is top notc amazing. Manny in finance is also amazing- straight to the point and will do his best to get you what you need. The service at Bright Bay is top notch. Love my CX5! More

This car market is a challenge to say the least! Prices are high, inventory is low and the experience is anxiety provoking. Well, I am not one for writing reviews, not even for a kickback on Amazon Prices are high, inventory is low and the experience is anxiety provoking. Well, I am not one for writing reviews, not even for a kickback on Amazon or another shopping site... BUT, Bright Bay Mazda from its Sales Manager Christian to the sales person Chris to Anne Marie in Finance, this experience was a good one! I left there feeling confident I got a great car at a price that worked for me. Chris Lico came in on his day off for my pick up and spent quite a bit of time explaining the car and all the fantastic features. I would come back to BBM when I am back in the market for a car. They are all about building relationships and I appreciate that! Thanks Bright Bay Mazda. More

Dealer was extremely pleasant to purchase from. Thomas and Manny were phenomenal and made the entire process an absolute breeze. Would gladly do business here again. Thomas and Manny were phenomenal and made the entire process an absolute breeze. Would gladly do business here again. More

Rich and all the staff at Bright Bay Mazda are amazing! We went to many dealerships on Long Island before purchasing our CX9 and no dealership came close to the professional, personal care we received at B We went to many dealerships on Long Island before purchasing our CX9 and no dealership came close to the professional, personal care we received at Bright Bay. Their finance department really worked with us and got us a great rate! No other dealership came close. Buying a car should always be this easy and pleasant. More

Just picked up a pre-owned CX-5 from Bright Bay. Rich was great to deal with, made the process easy and painless, and my kid loves the car! This was our first Mazda…we will be back in the future. Rich was great to deal with, made the process easy and painless, and my kid loves the car! This was our first Mazda…we will be back in the future. Thanks Bright Bay!! More

Recently leased my third CX-5 from Bright Bay Mazda. Chris Lico was the salesman for the last two leases. He was professional, courteous, knowledgeable, and very helpful. Dealing with Manny in finance w Chris Lico was the salesman for the last two leases. He was professional, courteous, knowledgeable, and very helpful. Dealing with Manny in finance was just as pleasant. A huge plus for this dealership is the excellent service department. I live quite a distance up on the north shore but consistently travel to Bright Bay for all my service needs. Love my new car and the pleasant experience I had in purchasing it. More

Dealt with Chris. Best pricing and phone commitment kept. No bait and switch. Honest sales rep. Process took one hour in the showroom and I drove out in my ne Best pricing and phone commitment kept. No bait and switch. Honest sales rep. Process took one hour in the showroom and I drove out in my new CX 5. Great experience. More

I had very high hopes for this dealership when I read countless reviews about how great they were and how they advertised no hidden fees. Decided to give them a chance while shopping for a used Mazda CX- countless reviews about how great they were and how they advertised no hidden fees. Decided to give them a chance while shopping for a used Mazda CX-5. I was greeted by Richard who allowed me to test drive the car and I loved the car immediately but noticed some tears, maintenance lights, and key fob low battery alerts. He had reassured me that those would get taken care of if I purchase the car. When we were negotiating the price of the car we had agreed on a price but I couldn't leave a deposit at that moment but later left a deposit on the phone. I assumed we would go with the price we originally negotiated in person but I was surprisingly wrong when it came to the signing day. The price of the car was $850 higher than what we agreed upon.. first they say it was because of a $350 prep fee for the car (Not mentioned during the negotiation) then they decided to charge me an extra $500 which brought the price back to the advertised pricing.. Manny the financial manager then told me that they do not accept draft checks even though I got the check from one of the biggest federal credit unions in North America. Now I am left without a car, the price wrong, and a check that is useless. They did not accommodate at all and decided to offer financing with them instead. Absolutely not.. That is when I talked to John the used car manager. He did not accommodate other than accepting the check and tried to make it sound better by saying he was not going to charge me an extra $1000 for financing through my own bank (Again not mentioned during the negotiation). I was already too deep with my trade in, insurance, and bank that I decided to pull some extra funds to afford the car. I waited almost 2 weeks for them to let me drive the car off the lot because they had to wait for the check to "clear". My bank said everything was approved and ready to go on their end but nothing from the dealership.. I had to call every time in order to get an update from them. When I went to finally pick up my car, Richard did not even offer to show me around the car and how to navigate the interface. He just tossed me the two keys and I had to figure everything out on my own. Of course after having the car at home I noticed one of the key fobs battery was dead, a missing tray insert on the passenger door, and a rip on the gasket for the trunk.. I was beyond fed up at this point that I didn't want to contact them again. Incredibly unprofessional with zero communication all around from this dealership. Do not be blinded by their new interior and fancy technology. Awful experience! More

We have been checking a lot of dealers during these difficult times to buy a new car, and Chris from Bright Bay Mazda was very helpful. He did an excellent job, I was very pleased with his professional difficult times to buy a new car, and Chris from Bright Bay Mazda was very helpful. He did an excellent job, I was very pleased with his professional attitude. He did not try to push us and not try to "hard sell" anything we were not interested in. Our overall experience was very positive with Chris and Bright Bay Mazda. Thank you very much, Chris. More

The whole deal was smooth from test drive to purchase and financing. Rich the salesman was professional from the introduction to showing us how everything in the CX-5 functioned after the sale. A good experi financing. Rich the salesman was professional from the introduction to showing us how everything in the CX-5 functioned after the sale. A good experience with this dealership. More