Brilliance Honda of Crystal Lake

Cindy Laudermilk Honda CR-V sale! Cindy Laudermilk did an outstanding job in every aspect of the engagement. She was easy to work with, talk too, and answered all of our questions. Cindy Laudermilk did an outstanding job in every aspect of the engagement. She was easy to work with, talk too, and answered all of our questions. More

I buy at Brilliance Honda because of Robert Calhoun The 2019 Passport is the 5th vehicle purchased from Brilliance Honda. We choose Brilliance because of Robert Calhoun who has been wonderful to work w The 2019 Passport is the 5th vehicle purchased from Brilliance Honda. We choose Brilliance because of Robert Calhoun who has been wonderful to work with. More

Fixed a tough problem & kept me informed along the way Sean and his team diagnosed an unusual and difficult computer problem on my 2006 Civic and got it running as good as new! All along the way Sean call Sean and his team diagnosed an unusual and difficult computer problem on my 2006 Civic and got it running as good as new! All along the way Sean called to keep me informed about the difficulties, parts needed, hoped for completion date and cost. Couldn't have asked for better results or more respect. Definitely recommend!! More

Awesome Mike was very helpful. He knew my vehicle very well. He has helped me on numerous occasions when I came in with questions.I would definitely recommend Mike was very helpful. He knew my vehicle very well. He has helped me on numerous occasions when I came in with questions.I would definitely recommend Mike. More

Purchased a new car. Brilliance Honda has a professional team that is willing to help with any questions or concerns one may have regarding a vehicle and is well organized Brilliance Honda has a professional team that is willing to help with any questions or concerns one may have regarding a vehicle and is well organized! More

Good experience This was the first time buying a car on my own, Max made it seamless for me. Would advise anyone who wants to buy a Honda, to go see Max. This was the first time buying a car on my own, Max made it seamless for me. Would advise anyone who wants to buy a Honda, to go see Max. More

Agatha was professional Ann’s a delight to work with. Great experience at every step of the sales process. I bought an Accord and am delighted with it so far. Keep up the good work. Great experience at every step of the sales process. I bought an Accord and am delighted with it so far. Keep up the good work. More

Bought a Honda accord. Manager lied about repair Made a deal to buy a Honda accord. In the deal 2 deep scratches and a dent was to be repaired, as the dealerships lawnmower caused tgis damage. I bro Made a deal to buy a Honda accord. In the deal 2 deep scratches and a dent was to be repaired, as the dealerships lawnmower caused tgis damage. I brought it in to get the repair done. It was finished in 3 hours. They literally used a paint brush to brush paint over the 2 scratches, did not fix the dent. The car should have been detailed as well before delievery. I called and complained. Basically, I was told, "we just touched up the areas". They refused to fix it right. It is not a dealership that wants to deal at all. They won't barely budge on the price. Go elsewhere. The manager lacks a great deal of integrity. More

Service after purchase Service was great! Done professionally and in a timely manner. Great waiting area also:) would definitely recommend Brilliance to friends and family i Service was great! Done professionally and in a timely manner. Great waiting area also:) would definitely recommend Brilliance to friends and family in the future:) More