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Brilliance Honda of Crystal Lake
Crystal Lake, IL
1,521 Reviews
The team at Brilliance Honda of Crystal Lake would like to welcome you to our dealership in Crystal Lake, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Honda vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Crystal Lake, you can always count on the professional technicians in our Honda service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own!
Lots of folks in Crystal Lake count on the high-quality vehicles and services found at Brilliance Honda of Crystal Lake, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,521 reviews
November 26, 2019
I had such a wonderful experience buying my car with Matt. He is very patient, friendly, knowledgeable and professional. He made the experience painless. I was so surprised how easy the process was and Matt. He is very patient, friendly, knowledgeable and professional. He made the experience painless. I was so surprised how easy the process was and I’m very thankful that he helped me through the whole thing. I highly recommend brilliance Honda and Matt! More
by Helen Lucy
Employees Worked With
November 23, 2019
Bad info from service Megan and Max are the best in sales, not to enamered with the service mans knowledge of my paint protection problem got info from him Megan and Max are the best in sales, not to enamered with the service mans knowledge of my paint protection problem got info from him More
by #####
Employees Worked With
Megan Deters, Max Ring
November 21, 2019
Awesome Friendly, knowledgeable, awesome service. Easy to work with. Fast turn around time. They will try their hardest to get you into the car you want for t Friendly, knowledgeable, awesome service. Easy to work with. Fast turn around time. They will try their hardest to get you into the car you want for the price you can afford. More
by pinter1790
Employees Worked With
Mike Houston
November 19, 2019
Very nice dealerships, salesman was excellent. The only issue I have is waiting on a check from the dealership as a reimbursement for some oem parts that were needed with the car. Otherwise great exp only issue I have is waiting on a check from the dealership as a reimbursement for some oem parts that were needed with the car. Otherwise great experience. More
by troy.morgan61
Employees Worked With
Jay Hawkins
November 19, 2019
MJ was great to work with, made the sale very personable The dealership was very welcoming. MJ met us at the door and had car we were interested in ready to test drive. He discussed features of the car and a The dealership was very welcoming. MJ met us at the door and had car we were interested in ready to test drive. He discussed features of the car and answered all our questions.It was our sons first experience and he definitely will recommend his friends More
by muel4
Employees Worked With
MJ Houston
November 17, 2019
Outstanding Experience What an outstanding experience purchasing a Honda CR-V EX-L from Don Bailey. If you are looking to purchase a Honda head over to Brillance Honda. What an outstanding experience purchasing a Honda CR-V EX-L from Don Bailey. If you are looking to purchase a Honda head over to Brillance Honda. More
by Roadrunner50k
Employees Worked With
Don Bailey, Rick Miller
November 15, 2019
very satisfactory lease options and price of new lease and Robert Calhoun was very helpful with available vehicles, color selection and price of available vehicles for lease options and price of new lease and Robert Calhoun was very helpful with available vehicles, color selection and price of available vehicles for me. More
by jim
Employees Worked With
November 13, 2019
Great service, not pushy, good selection of cars. They worked with us to make a sale. However, after making the deal, it took a very long time to get into finance (2 hours). They were extremely backed up worked with us to make a sale. However, after making the deal, it took a very long time to get into finance (2 hours). They were extremely backed up & need more people working in that department. More
by joellenbianchi
Employees Worked With
Jim Infusino
November 08, 2019
This was such a pleasurable experience. Dan was the best salesman!! He answered all my questions but was not pushy ever. Knew all the information about the car. You get a different vibe at Brilliance versus salesman!! He answered all my questions but was not pushy ever. Knew all the information about the car. You get a different vibe at Brilliance versus other dealerships. They are honest and professional. Thank you! More
by Kelly
Employees Worked With
Dan Alfaro
