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Brilliance Honda of Crystal Lake
Crystal Lake, IL
1,521 Reviews
The team at Brilliance Honda of Crystal Lake would like to welcome you to our dealership in Crystal Lake, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Honda vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Crystal Lake, you can always count on the professional technicians in our Honda service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own!
Lots of folks in Crystal Lake count on the high-quality vehicles and services found at Brilliance Honda of Crystal Lake, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,521 reviews
November 05, 2019
Matt was very helpful and took his time explaining things, despite the busy schedule. Didn't feel swindled at all. Would recommend Brilliance to anyone. things, despite the busy schedule. Didn't feel swindled at all. Would recommend Brilliance to anyone. More
by Zach Keenum
Employees Worked With
November 04, 2019
This is my third vehicle purchase/lease from Brilliance, and my second from Max Ring. Max and Vince made it so easy for me and everything was handled top notch! Max knew what I wanted and made sure I was c and my second from Max Ring. Max and Vince made it so easy for me and everything was handled top notch! Max knew what I wanted and made sure I was comfortable with my purchase - everything was seamless from the minute I walked in to when I left in my new Honda Fit. More
by Karen A.
Employees Worked With
Vince in Finance/Sales Closing , Max Ring
November 01, 2019
Very professional and answered all concerns and questions to my satisfaction Will definitely bring car for all Service/ Maintenance back to the Dealership and recommend to my Friends. to my satisfaction Will definitely bring car for all Service/ Maintenance back to the Dealership and recommend to my Friends. More
by Paula1311
Employees Worked With
Eva Gagliardi
October 28, 2019
Painless and quick process Buying a car here was painless and quick. i would highly recommend Matt Darwitt for his knowledge and making the deal happen quick and no B.S. Buying a car here was painless and quick. i would highly recommend Matt Darwitt for his knowledge and making the deal happen quick and no B.S. More
by Dana Prichard
Employees Worked With
October 24, 2019
Great customer experience The customer service at this place is way above and beyond! Everyone is so nice and accommodating. I had work done on my car and they had a loaner a The customer service at this place is way above and beyond! Everyone is so nice and accommodating. I had work done on my car and they had a loaner all heated up for me and ready to go. This was so easy to have a repair done! I have referred many people here to buy a car! Buying a car here also was very easy and enjoyable. It was such a great experience that we came back to buy an additional car a year later! More
by Beth
October 22, 2019
Lease new car I have been going to crystal lake honda for over 20 years where I usually buy or lease my car. At sales, Mike Houston.has been my go to as he has been I have been going to crystal lake honda for over 20 years where I usually buy or lease my car. At sales, Mike Houston.has been my go to as he has been honest and understanding what I need. More
by Noel
Employees Worked With
Darryl at finance 5 stars, Mike Houston
October 18, 2019
No Pressure sale Found the 2019 CRV EX AWD in the color we wanted. Especially liked the fact that the vehicle had NO dealer installed "add-ons" that experienced at ot Found the 2019 CRV EX AWD in the color we wanted. Especially liked the fact that the vehicle had NO dealer installed "add-ons" that experienced at other dealers that only jack up the price with features or accessories you dont want. No hard pressure sell. Was a wonderful relaxing experience. Already knew this dealer has an excellent service department because have had all my 2013 Accord maintenance done hear. More
by Ken
Employees Worked With
Darrell Herbert, Finance, Rick Miller
October 16, 2019
New car I really don't like car shopping I equate it to having a root canal, but this was a much better experience than I have had in the past. Sales people w I really don't like car shopping I equate it to having a root canal, but this was a much better experience than I have had in the past. Sales people were nice and honest, refreshing for me. More
by Claudia K.
Employees Worked With
Dan the gentleman in Finance, Dan Alfaro, Gary Cotshott
October 15, 2019
Honda brilliance gave us the best offer. Purchased my third car with Robert. Me and my family trusted him for years, Nice, professional and very detail brilliance gave us the best offer. Purchased my third car with Robert. Me and my family trusted him for years, Nice, professional and very detailed with explanations. More
by HR1916
Employees Worked With
October 15, 2019
First Service Visit We have a 2019 CRV which we enjoy very much. We needed to come in for our first service visit and the experience was perfect. Very pleased. We have a 2019 CRV which we enjoy very much. We needed to come in for our first service visit and the experience was perfect. Very pleased. More
by Patrick
Employees Worked With
