Brilliance Honda of Crystal Lake

Very friendly Robert Calhoun was an outstanding dealer. His main priority was to make me happy and satisfied as a customer. He more than met my expectations. He wor Robert Calhoun was an outstanding dealer. His main priority was to make me happy and satisfied as a customer. He more than met my expectations. He works many hours and takes his job seriously. He deserves a GOLD!! Darrell explained every detail of my plan as well as some helpful extended warranty information to purchase. He was very helpful and friendly. I can't say enough how wonderful this Honda dealership is. I now own 2 hondas and take them both there for service. Outstanding service all around. More

I had an amazing experience buying my first car Jeff And the team were all so kind and helpful. They helped me feel comfortable and confident in my decision. Overall a great experienc that I would r Jeff And the team were all so kind and helpful. They helped me feel comfortable and confident in my decision. Overall a great experienc that I would recommend to anyone looking for a car. More

Used car purchase Good experience, straightforward, nice prep of car. Found on internet, easy to make an appointment for test drive, wasn't pressured. Good offers for p Good experience, straightforward, nice prep of car. Found on internet, easy to make an appointment for test drive, wasn't pressured. Good offers for post sale service, did not purchase service tho, mechanic background and prefer to do as much on my own as possible. More

Thank you! This is our second car purchased from Robert Calhoun at Brilliant since 2013. We are not really car people. He is so patient with explaining features This is our second car purchased from Robert Calhoun at Brilliant since 2013. We are not really car people. He is so patient with explaining features and prices to us. We have referred at least two friends to Brilliant and to him. Thanks for another irresistible deal! More

Sales Team Is What Impresses/Drives Away Customers Bearing in mind what most people think of car salespeople, when entering a dealership, I am writing to recommend two people, whom my husband and I de Bearing in mind what most people think of car salespeople, when entering a dealership, I am writing to recommend two people, whom my husband and I dealt with, when purchasing a new Accord, in July, 2017. Cindy Laudermilk stands out for us, with her integrity, knowledge and pleasing personality. I won't go into detail, but Karma will be very kind to her. Ask for her - you won't be disappointed. When you get to financing, ask for Darrell Herbert, Finance Manager.. Darrell's been with Honda a long time (bought 2-3 cars previously from him when he was a salesman), and he's the same efficient, knowledgeable gentleman in this position. Great Guy. Honda is a well-made car, however, if your interaction is with a standoff-ish type person, it can serve to drive you away. Kudos to Cindy and Darrell! More

CRV pre owned certified. Everyone at Brilliance was wonderful to work with! I traded in my 07 Odyssey with 270K miles that I purchased at Brilliance as well. Great service Everyone at Brilliance was wonderful to work with! I traded in my 07 Odyssey with 270K miles that I purchased at Brilliance as well. Great service, hassle free, low key and an enjoyable experience which can be difficult and stressful for a single woman. Highly recommend them! More

Jeremy and fin team were efficient and great to work with! Jeremy and the finance team were very efficient and great to work with. I was coming from almost 200 miles away and we handled most of the work via ph Jeremy and the finance team were very efficient and great to work with. I was coming from almost 200 miles away and we handled most of the work via phone and text and everything was ready for me when I came to the dealership to drive the vehicle and complete the transaction. More

Becoming a Honda 1st time owner This is our first Honda and we were not sure if we had made the correct decision until our great experience at Brilliance Honda. I will highly recomm This is our first Honda and we were not sure if we had made the correct decision until our great experience at Brilliance Honda. I will highly recommend Brilliance Honda to Every one!! I feel confident that we made the right chose!! More

Great! Buying a Honda through Brilliance was a great experience. Gary is a fantastic rep and it was a pleasure from start to finish. I would definitely recom Buying a Honda through Brilliance was a great experience. Gary is a fantastic rep and it was a pleasure from start to finish. I would definitely recommend Gary and Brilliance for anyone looking to purchase a vehicle moving forward. More

extended warranty type and necessity extended warranty should be a choice between honda care v s c or premier exclusion ridden policy.type up contract AFTER warranty type or necessity is extended warranty should be a choice between honda care v s c or premier exclusion ridden policy.type up contract AFTER warranty type or necessity is established. More