Brilliance Subaru

Great customer service Took my 2006 wrx in for an oil leak. Oil was leaking from the turbo, they ordered the necessary parts needed. The parts came in very quickly and were Took my 2006 wrx in for an oil leak. Oil was leaking from the turbo, they ordered the necessary parts needed. The parts came in very quickly and were installed quickly as well. The service advisor Adam was very quick to call me with any issues they ran into and addressed them right away. I was very pleased with their professionalism and friendliness. If I ever have anymore issues I would defiantly go back there. More

Best Experience Buying a Car EVER My wife and I went to Brilliance after seeing it as we drove by and we were looking for a new car for her. It is always with trepidation that we do th My wife and I went to Brilliance after seeing it as we drove by and we were looking for a new car for her. It is always with trepidation that we do this as we have had some not so great experiences with dealers. However, this was the best experience we ever had. Ed Troike was very helpful and made the experience very positive and without pressure. When he had to leave for awhile Brett Cassell to over and was equally as helpful. Ed returned in time to walk us through our new Legacy. I can honestly say that I will recommend these guys to everyone looking for a Subaru. This is our first one and so far we are very impressed. I actually am looking forward to future purchases as we need to replace our vehicles. Great prices, great customer service, just a great overall experience. More

Great Experience Ed was extremely helpful. We got a great deal and never felt like we were being sold to. Highly recommend the Subaru brand and this great dealership. Ed was extremely helpful. We got a great deal and never felt like we were being sold to. Highly recommend the Subaru brand and this great dealership. More

friendly and pleasant! My husband and i had little spare time to sit at a dealership so managed very easily to negotiate a price through email. I spoke with Dan Pagnotta thr My husband and i had little spare time to sit at a dealership so managed very easily to negotiate a price through email. I spoke with Dan Pagnotta through the whole process and he was very friendly,fair and overall wonderful to work with. Even patient with our 5 yr old daughter through the couple hours we needed to be there. We brought in our car and got a fair price for trade in. Dan made us feel comfortable and respected...unlike other dealerships we have dealt with. Would highly recommend to anyone! Thank you Dan! More

best subaru dealer around I was in the market for a Subaru but had heard nothing but bad things about my local dealers until I came across brilliance. Everyone I met there was I was in the market for a Subaru but had heard nothing but bad things about my local dealers until I came across brilliance. Everyone I met there was nice especially my saleswoman Cindy, She in particular made the whole experience great. I did not have much credit history but they were able to help me work around that and got me the car that I wanted. I have nothing but great things to say about this dealer and I highly recommend it. More

New Brilliance dealership is a great place to shop We were greeted by a salesman that was friendly, incredibly knowledgable, and very helpful. My husband designs and builds trucks and buses, so he had We were greeted by a salesman that was friendly, incredibly knowledgable, and very helpful. My husband designs and builds trucks and buses, so he had some very technical questions; Kevin was able to answer all of them! We have been shopping for a few months. We have found that a sales person represents the dealership and brand and we have left dealerships because of pushy or uniformed salespeople. Also, each person that we encountered in our experience seemed sincere and were helpful. Great overall experience here! The finance gentleman was very helpful, unfortunately, we did not get his card so I'm not able to mention him by name today. More

Excellence of a Auto Dealership My first and all impressions were very positive. Friendly service department, very knowledgeable sales person (Jay Turner) and a professional and up t My first and all impressions were very positive. Friendly service department, very knowledgeable sales person (Jay Turner) and a professional and up to date facility. I would highly recommend this dealership and the Subaru products for the customer who wants a great car and a reliable dealer. I am very happy with my car and know that if I have a question or a problem, Brilliance will be there for me. I am in sales and am very aware of customer service techniques, and they are extremely good! More