Jim DaLuga
Jim DaLuga at Brilliance Subaru

Jim DaLuga

General Manager

Brilliance Subaru

1500 N. Randall Rd
Elgin, IL 60123

5.0
30 Reviews
5.0

30 Reviews

Write a Review

30 Reviews of Jim DaLuga

August 04, 2023

Dealership Rating
Employee Rating

Very personable, Easy to talk with. No pressure sales, explained everything clearly, finance was clear and easy to deal with. Sales and management staff was casual but professional. More

by Stormyboy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 06, 2023

Brilliance Subaru responded

Stormyboy, Thank you very much for the 5 star review and wonderful feedback. I hope to see you down the road for service, enjoy the new car! Jim DaLuga General Manager

July 13, 2023

Dealership Rating
Employee Rating

Wonderful experience with first service, as expected after having a great experience with my vehicle purchase (thank you Jason, Jim and Chad). Even when I called to make appointment and then to confirm, More

by bamonier
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 30, 2023

Brilliance Subaru responded

Bamonier, Thank you very much for the 5 star review and amazing feedback. We appreciate the purchase and are glad that you like all of our community related activities. Feel free to bring your dog to our dog park next visit! Jim DaLuga General Manager

April 23, 2023

Dealership Rating
Employee Rating

Great service department! Quick and easy service appointment. They had to order parts and I was quickly advised when they came in. More

by Chrisdeacy
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Derek Thomas, Adam Mennella

May 01, 2023

Brilliance Subaru responded

Chris, Thank you very much for the 5 star review. I am glad you had a great experience and we really appreciate the business, see you next time. Jim DaLuga General Manager

February 18, 2023

Dealership Rating
Employee Rating

Salesman Keith Johnson was VERY pleasant to work with, as is the dealership. No pressure sales tactics .. none. No silly add-on fees (just to jack up the price). We will be our next car from Mr. Johnson, a More

by Happy Camper
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jason Ring, Keith Johnson

Feb 27, 2023

Brilliance Subaru responded

Happy Camper, Thank you very much for the 5 star review and wonderful feedback. Keith has been providing exceptional customer service since we opened Brilliance Subaru in 2014 and I am glad that you enjoyed working with him. See you next time! Jim DaLuga General Manager

January 17, 2023

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Employee Rating

Smooth transaction with no issues. Information was accurate and straight forward. Upfront costs held up. More

by Rggg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Ring, Jay Turner

Jan 23, 2023

Brilliance Subaru responded

Thank you very much for the 5 star review and purchase from Brilliance Subaru. Jim DaLuga General Manager

December 14, 2022

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Employee Rating

Great experience. They were quick, transparent, and efficient. I will be back. Even had a dog park. More

by Danno1500
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Pagnotta , Jeremy

Dec 19, 2022

Brilliance Subaru responded

Danno1500, Thank you very much for the 5 star review and your feedback! I hope your dog enjoyed the dog park, see you next time. Jim DaLuga General Manager

November 25, 2022

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Employee Rating

These guys are awesome. It was the best experience I have ever had at a dealership More

by joegunther
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 26, 2022

Brilliance Subaru responded

Joe, thank you for the 5 star review. Jim DaLuga General Manager

September 28, 2022

Dealership Rating
Employee Rating

Bought a new Subaru forester and the entire process was delightful and stress free. How car buying should be. My sales agent Phil was excellent and answered any questions I had. Everything was upfront, no More

by wilberschied
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Phil Liang

Oct 31, 2022

Brilliance Subaru responded

wilberschied' Thank you very much for the 5 star review and purchase from Brilliance Subaru. Phil has been doing an exceptional job of taking care of our customers since we opened Brilliance Subaru. Enjoy your new car and we look forward to seeing you for service visit #1. Jim DaLuga General Manager

September 19, 2022

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Employee Rating

Recently I purchased a new Crosstrek at Brilliance Subaru. My sales associate was Ed Troike. He was by far the best sales person I have ever worked with going back over 40 years. While waiting for the More

by sslowinske
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ed Troike

Sep 25, 2022

Brilliance Subaru responded

sslowinske, Thank you very much for the 5 star review and feedback. Ed Troike has been providing exceptional customer service since Brilliance Subaru opened in 2014. We really appreciate the business and hope to see you down the road for service. Jim DaLuga General Manager

August 20, 2022

Dealership Rating
Employee Rating

If you’re looking for a new or used car this is the dealership to go. Not only is it a clean and friendly dealership they also work closely with the community and in particular with Anderson animal she More

by Dheinz5
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Ring, Dan Pagnotta

Aug 31, 2022

Brilliance Subaru responded

Dheinz5, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Brilliance Subaru! Kelly Keefe Brilliance Subaru

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