Brilliance Subaru
Elgin, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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By and large , it was a positive, though there were options added that I was not made aware of until finance closing options added that I was not made aware of until finance closing More
Sales rep Justin was very knowledgeable about the new Outback we purchased. Business office also did a terrific job with trade in, financing and extended warranty. This is 3rd Subaru we have purchased fr Outback we purchased. Business office also did a terrific job with trade in, financing and extended warranty. This is 3rd Subaru we have purchased from Brilliance and I would highly recommend your dealership. More
The service manger is best i have seen anywhere 5 star service from start to finish. service from start to finish. More
I just purchased my 2nd Subaru from Ed Troike at Brilliance. Very patient, no pressure. test drove three vehicles over two days. If you're looking for a Subaru, I highly recommend Brilliance. I also Brilliance. Very patient, no pressure. test drove three vehicles over two days. If you're looking for a Subaru, I highly recommend Brilliance. I also use Brilliance for all my service needs including oil changes. I've never had a problem getting a loaner if needed. I was in the market for an Ascent a couple of years ago, when I brought my car in for brakes, they were able to set me up with an Ascent and let me keep it overnight to check it out. How many dealers will do that ? More
Excellent, thorough and fast service. They explained everything very well and I knew exactly what it would cost when they were done. They explained everything very well and I knew exactly what it would cost when they were done. More
I purchased a certified pre-owned (CPO) Subaru from Ed Troike at Brilliance Subaru. Ed is very professional and patient. He took the time to explain the CPO warranty, arranged for me to take a thirty-min Troike at Brilliance Subaru. Ed is very professional and patient. He took the time to explain the CPO warranty, arranged for me to take a thirty-minute test, and there was never any "sales" pressure. More
This was the best car buying experience I have ever had. There was no pressure to buy and Jay was extremely helpful and the finance manager he was wonderful. If you need a subaru just go to this car dealers There was no pressure to buy and Jay was extremely helpful and the finance manager he was wonderful. If you need a subaru just go to this car dealership More
Dan in finance answered my options regarding the different maintenence programs concerning oil changes. Ifollowed up by signing up with the Brillance service dept. different maintenence programs concerning oil changes. Ifollowed up by signing up with the Brillance service dept. More
They are very friendly easy to talk with. Understanding of what I was looking for Good experience Understanding of what I was looking for Good experience More
Didn't get upsaled, all the staff was friendly and accommodating. Justin was the one to help me and I will continue to work with him. He was professional and timely and helped me get exactly what I wa accommodating. Justin was the one to help me and I will continue to work with him. He was professional and timely and helped me get exactly what I wanted at a very fair price. The dales manager was great as well. Very welcoming! More

