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Brilliance Subaru
Elgin, IL
495 Reviews
Brilliance Subaru, located at 1500 N Randall Rd in Elgin, IL, is your premier retailer of new and used Subaru vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal Subaru vehicle or the Pre-Owned car, truck or SUV of your dreams today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 495 reviews
May 17, 2026
Service Dept. was friendly and helpful. Price upfront was reasonable and the car was serviced quickly! was friendly and helpful. Price upfront was reasonable and the car was serviced quickly! More
by kjones262
Employees Worked With
May 01, 2026
It was very welcoming and clean, great people especially Jay our sales person was very patient with my husband Jay our sales person was very patient with my husband More
by Lisa
April 14, 2026
Since I purchased my 2024 Crosstrek Sport, every employee that I have dealt with, sales, financing and service have been outstanding. Brilliance Subaru has their level of service basically in their name..... that I have dealt with, sales, financing and service have been outstanding. Brilliance Subaru has their level of service basically in their name......it is...Brilliant!! More
by Andy
April 09, 2026
The appointment was on time. Very happy with the work. Professional. Very polite. And happy with the service. Very happy with the work. Professional. Very polite. And happy with the service. More
by TurkletntazPatty
March 27, 2026
We are extremely happy with our purchase. The dealership has a really nice group of people working there. This is our first Subaru and we think it was a good value.👍🏻 The dealership has a really nice group of people working there. This is our first Subaru and we think it was a good value.👍🏻 More
by msavio0057
Employees Worked With
Richard Winchester
March 19, 2026
Excellent service all around from financing-Jeff to our sales person-Ed! You are blessed to have such Amazing team members and Ed was so kind and caring and so supportive and helpful! He stayed late to sho sales person-Ed! You are blessed to have such Amazing team members and Ed was so kind and caring and so supportive and helpful! He stayed late to show us the features of our new car and followed up to make sure we were completely happy and we are very happy! More
by bmunini16
Employees Worked With
Ed -Sales
March 09, 2026
Completed work and notified me of need work. Work completed in a reasonable amount of time at a competitive price. Work completed in a reasonable amount of time at a competitive price. More
by alittlegolf
Employees Worked With
March 05, 2026
Experience was great. The salesman was not overly insistent like other dealerships that I have been to. I would definitely return to Brilliance Subaru in the future. The salesman was not overly insistent like other dealerships that I have been to. I would definitely return to Brilliance Subaru in the future. More
by Mtrester27
March 01, 2026
As a well-prepared buyer, I did all of my prior research before setting foot in the showroom. My guard is always up when it comes to sales of any kind. After seeing several other dealerships, I could finall before setting foot in the showroom. My guard is always up when it comes to sales of any kind. After seeing several other dealerships, I could finally let my guard down after discovering the people at Brilliance Subaru. They are experienced in their fields, they own and drive Subarus, they are relaxed and confident since they know they are selling a proven, reliable product. More
by TwoHappyPeople
February 06, 2026
Excellent experience as always, working with Derek and adam is always a pleasure. I won’t take my car anywhere else. adam is always a pleasure. I won’t take my car anywhere else. More
by slickcreativity
