Brilliance Subaru

Worth the drive We were very pleased with the service we received from the entire staff at Brilliance Subaru. We had looked at our local dealership and walked away q We were very pleased with the service we received from the entire staff at Brilliance Subaru. We had looked at our local dealership and walked away quite upset. The people at Brilliance were friendly, genuine, helpful, and willing to do whatever it took to make our shopping experience a pleasant one. It worked! We purchased a new car from them, and would recommend them to others. We believe it is important for people to look at online reviews of dealerships. We live in a different state and drove almost three hours to visit Brilliance Subaru. Yes, there were dealerships closer to us. However, when looking online at the inventory Brilliance had, in combination with their online reviews, we felt it would be worth the trip, and we were right! More

Great place to do business This dealership has a great feel - you don't feel like you are buying a car. My salesperson Cindy Laudermilk was outstanding and made it a lot of fun This dealership has a great feel - you don't feel like you are buying a car. My salesperson Cindy Laudermilk was outstanding and made it a lot of fun for me. The finance manager Nate was a ton of fun, and the general manager Jim was really nice. I ordered a WRX and got it way ahead of time. I came here because of the reviews, and I am glad I did. Great people, great cars. Thanks for making it fun as I think I needed that! More

Oil Change Brilliance got me in and out in no time. Not only did they change my oil, they rotated the tires, washed the car and fixed a fuse! Love this dealers Brilliance got me in and out in no time. Not only did they change my oil, they rotated the tires, washed the car and fixed a fuse! Love this dealership. More

Great service I purchased my Subaru from out of state. The process was easy and very efficient! I received great service and was kept updated as the process went I purchased my Subaru from out of state. The process was easy and very efficient! I received great service and was kept updated as the process went along. I would recommend Brilliance Subaru! More

My best experience ever buying a new car. We were in the market for a new Subaru and chose Brilliance Subaru in Elgin on the recommendation of a friend. We made an appointment on the phone wit We were in the market for a new Subaru and chose Brilliance Subaru in Elgin on the recommendation of a friend. We made an appointment on the phone with Cindy Laudermilk, and she was ready for us when we came in that evening. It didn't take long to find the perfect Forester for us. Cindy made the process extremely easy. My past experiences with buying a car were not fun, but Cindy and the excellent staff at Brilliance made this a great experience. Cindy took us through all of the features of the car and even made sure that our cell phones were in sync with the bluetooth system in the car before we left. It was a wonderful experience and we love the car. Thanks! More

Excellent service, friendly people! Looking to buy a Subaru, we end up at Brilliance Subaru in Elgin. Cindy Laudermilk was our sales person with a lot of experience and patience answer Looking to buy a Subaru, we end up at Brilliance Subaru in Elgin. Cindy Laudermilk was our sales person with a lot of experience and patience answer all our questions, making the process less stressful. We were pleased how Jason Ring help us with the financing . Great team. Really brilliant. Thank you, John and Elizabeth. More

Outstanding to infinity and beyond Brilliance Subaru outshines all. Integrity in every aspect of sales and service. Cindy Laudermilk, our sales consultant, made this the best and most Brilliance Subaru outshines all. Integrity in every aspect of sales and service. Cindy Laudermilk, our sales consultant, made this the best and most pleasant purchase experience ever. More

Saved my life and or a unknown woman on a cell phone texting Ed Troike (Our sales rep) convinced me, thanks ED. I was hesitant about switching from Honda to Subaru but glad I did! 3 days after our purchase I was Ed Troike (Our sales rep) convinced me, thanks ED. I was hesitant about switching from Honda to Subaru but glad I did! 3 days after our purchase I was off to meet a friend for lunch when, a woman pull out in front of me turning in the same direction I was going and because I had Eyesight on my car came to stop. Man I am sure one of us would have not made it if it wasn't for Ed and my Subaru with Eyesight------ I truly believe it save one of our lives. Thanks to all I can still enjoy our family. bye bye Honda. Love my Subaru. Karl More

Listening and then Doing This was my first experience with a comlete service for my car,at Brilliance Suburu. The people at Brialiance Subaru listened to my concerns and then This was my first experience with a comlete service for my car,at Brilliance Suburu. The people at Brialiance Subaru listened to my concerns and then they did what they said they thought needed to be done. More

Oil Change I made an appointment, and they started on my car as soon as I got out of the car. It was done quickly and paperwork was given to cashier. Great wai I made an appointment, and they started on my car as soon as I got out of the car. It was done quickly and paperwork was given to cashier. Great waiting area and experience. More