Brilliance Subaru

Best Car Buying Experience and Excellent Staff! This is my first review ever and I don't usually do this but I also believe to give credit where credit is due. Compared to our previous experiences This is my first review ever and I don't usually do this but I also believe to give credit where credit is due. Compared to our previous experiences with other dealerships, at Brilliance Subaru they have excellent customer service and customer satisfaction is their #1 goal. Kudos to Brett Cassell who is very knowledgeable about the vehicle, went with us on a test drive and was very helpful in explaining the features during the drive. He also patiently sat down with us the first time we came in and made everything go smoothly and upfront. He processed a good deal and worked around to what is best for us. He was very welcoming that it made us feel relaxed and at home. When we left after our first meeting, we felt good about the whole deal, no headaches. Again, it was brief, smooth and upfront. And of course we now love our Subaru especially their safety feature -Eyesight. So, we suggest you check out Brilliance Subaru. I hope they maintain this so other people can have the same great experience as we did. More

Best car buying experience Went in Saturday to buy a forester. Kevin was very knowledgeable about the vehicle and let me take it off roasting which was surprising but showed wh Went in Saturday to buy a forester. Kevin was very knowledgeable about the vehicle and let me take it off roasting which was surprising but showed what the vehicle can do. The entire experience was very pleasant and I didn't have to spend the entire day there haggling like I have in the past at other dealerships. Financing also came in lower than expected as well. Great car buying experience! More

Best Subaru Dealership, hands down!! Can't say enough good things about Brilliance Subaru. I had been looking for a new Subaru Outback, which is in short supply in the area. Most dealer Can't say enough good things about Brilliance Subaru. I had been looking for a new Subaru Outback, which is in short supply in the area. Most dealerships gave me the "we can get you a car in the next 30-45 days" response. Brilliance not only had the best inventory, they also had the best prices!! With the other dealerships, it was a constant haggle over the price. Brilliance not only beat their prices, it wasn't like pulling teeth. Kevin Keefe, Jim Daluga and Ed Troike all made the process painless and enjoyable. Out of all the dealerships I talked to, Brilliance had (by far!) the best customer service, hands down. More

Best Car Buying Experience I came in this past Monday to test drive the Forester and potentially trade in my 2013 Impreza. I had purchased my Impreza brand new from another Suba I came in this past Monday to test drive the Forester and potentially trade in my 2013 Impreza. I had purchased my Impreza brand new from another Subaru dealer in the area and wasn't happy with the car buying experience I originally had with them. I came in and Phil got a Forester warmed up for me to test drive. After the test drive I knew I wanted to get the Forester and really no negotiations were even necessary because they gave me a better offer than the number I had actually come up with as a good price from all my research and pricing from other dealers. Brilliance actually offered the lowest pricing out of the 4 other Subaru dealers I was getting pricing from. They also gave me a good trade in on my old car which I was happy about. Phil was very knowledgeable about the car and was able to answer all my questions and all the rest of the staff was very nice too. The dealership has a very laid back, relaxing feel which was great and I will definitely be taking my car here to get serviced as well. All in all, I was very please with my car buying experience and everyone here made it so easy. I would recommend this dealership to everyone and I would recommend Phil as well. He was a pleasure to work with and was a great guy. My uncle purchased a car from him when the dealership first opened a few weeks ago and recommended I work with him and I'm glad he did. Thanks Brilliance, I love my new Forester! More

Excellent Experience Buying this car was extremely easy to do. I worked with Dan on the sales portion and even a part of the deal was done with the manager (Jim). Both w Buying this car was extremely easy to do. I worked with Dan on the sales portion and even a part of the deal was done with the manager (Jim). Both were EXTREMELY easy to deal with. The deal was done quickly and smoothly and i would recommend this dealership to ANYONE!!! More