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Bristol Toyota
Swansea, MA
1,011 Reviews
Bristol Toyota is not just bigger...it's BETTER! Our family of great employees has helped Bristol Toyota grow and expand for the last 36 years by providing world-class customer service. Bristol Toyota is the only Toyota dealership in New England that has won Toyota's President's Award for more than 35 consecutive years.
Please visit our new, state of the art Toyota dealership campus in Swansea, MA., at 2283 Grand Army Highway, Route 6, just off Exit 5 I-195.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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January 10, 2009
We live about 30 min away from Bristol. We went to 4 toyota dealers in RI and Mass. Bristol was unlike many of the other dealer's. My salesperson Joe Demelo was the sole reason we bought there. Other toyota dealers in RI and Mass. Bristol was unlike many of the other dealer's. My salesperson Joe Demelo was the sole reason we bought there. Other salespeople we dealt with were high pressure,didn't know much about the vehicle options. He even took the time to show me everything about my car. We took a test-drive, Joe wanted to make sure I was comfortable with the seating...visability...and most of all if I liked the car. Once I picked out what I prefered, he had my trade-in evaluated. We agreed to the value of the trade. I am now driving the nicest car I have ever owned. What shocked me was this, The first time I met Joe we told him we were going to Boch Toyota in Attleboro and Colonial Toyota. My husband asked him what he thought of those larger dealer's. Not ever working for those dealership's Joe said, I am sure they are okay but I will let you make your own choice of where to purchase. Boy, was that an understatement...after dealing with very inexperienced salespeople, arrogant sales managers, we were turned off. We immeadiately called Joe at Bristol Toyota and placed an order. Joe thought my story was funny, I asked him why, he stated he new all along that he would be safe letting us test the water's at other dealership's and that would be my conclusion. He was right!!! We felt like we have known him forever, he made us laugh as he was doing his job. He was the most informative,caring,and happiest guy we have met quite sometime. I feel he is part of the reason that Bristol Toyota has won all those awards he told us about. Bristol Toyota is OUR place and Joe is our MAN. More
by JOHNMEDWARREN
Employees Worked With
2
