We bought a used 2015 Sienna in April 2018, it is now only August 2018. At the time we had a two year old and were expecting identical twins so we needed a safe and reliable vehicle to transport our three children. It is the only car we have that can transport children, my husband drives a work truck. We did have a good experience actually buying the car and we appreciated how nice our salesman was. BUT, fast forward to now, our twins were born over 2 months premature and have been in the hospital NICU over a month. We noticed a funny sound when we were breaking, so we brought it to a Toyota service building closer to our house thinking it was a quick fix and because we are driving back and forth to the hospital to see our babies so we don’t have extra time to drive out of our way back to bristol. Our brakes were completely gone. Metal on metal. It was a $1000 repair. We called bristol Toyota multiple times and they said they would call us back. Our original salesman was trying to help, but he told us management would call us .... crickets. Not only did they sell us an unsafe car to transport our extremely fragile preemies and toddler, but they’ve done nothing to try to rectify or help the situation. Super disappointed, I absolutely don’t trust any car they are selling and wouldn’t recommend anyone looking for a safe car buying from there.