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Bristol Toyota
Swansea, MA
1,085 Reviews
Bristol Toyota is not just bigger...it's BETTER! Our family of great employees has helped Bristol Toyota grow and expand for the last 36 years by providing world-class customer service. Bristol Toyota is the only Toyota dealership in New England that has won Toyota's President's Award for more than 35 consecutive years.
Please visit our new, state of the art Toyota dealership campus in Swansea, MA., at 2283 Grand Army Highway, Route 6, just off Exit 5 I-195.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,085 reviews
April 17, 2026
Bristol Toyota and Andy provided great customer service and ensured I got the vehicle I wanted. Highly recommend! and ensured I got the vehicle I wanted. Highly recommend! More
by Shopselect22
Employees Worked With
April 14, 2026
After 2 weeks I got a text saying my registration is ready and went to pick it up once the front plate was installed I checked the registration wich didn’t match with my car color and after that checked ready and went to pick it up once the front plate was installed I checked the registration wich didn’t match with my car color and after that checked the name wasn’t also mine but it was on a envelope with my name my salesman told me they handed the wrong one to me and another person soo they need to contact other person to go back to dealership to drop off my registration and get their registration to be back to normal I don’t know what the registration department is doing to do those mistake that’s inaceptable I hope the other person doesn’t have any tickets under my plate because dealership will be responsible for it and another thing I’m traveling like 20 miles one way sooo pretty close to 100 miles all trips first time doing business with Bristol and already scared to do more business if you guys have any questions you can reach me and my name is Juan Estevez sales and everything was smooth but now a mess since I’m involved More
by juanestevez
March 17, 2026
Had a great experience at Bristol Toyota. Sitting and talking about options within minutes. Great communication and understanding. Will definitely be back in the future. Blake was amazing! Sitting and talking about options within minutes. Great communication and understanding. Will definitely be back in the future. Blake was amazing! More
by Cameron
February 09, 2026
Had a great experience at Bristol Toyota. Will always recommended it to my friends and family Will always recommended it to my friends and family More
by thevrzone
Employees Worked With
February 07, 2026
Always my go to. No pressure, easy from start to finish! Jes is phenomenal and honest. Good job guys! No pressure, easy from start to finish! Jes is phenomenal and honest. Good job guys! More
by Smurgo
December 30, 2025
Took 4 hours over 2 visits to finalize buying a pre-owned car. Made to wait for too long. Tried to force me into financing instead of taking my deposit and letting me pay in full 4 days later. Sales staff an car. Made to wait for too long. Tried to force me into financing instead of taking my deposit and letting me pay in full 4 days later. Sales staff and finance staff didnt have same numbers or information. More
by Littlehapy
December 30, 2025
Fantastic customer service from sales to finance. Great communication and low pressure approach. Highly recommended! Great communication and low pressure approach. Highly recommended! More
by Philmaz136
December 30, 2025
Great and fast service. .no games. I told them what I wanted and they showed me that and then some. I was able to make an informed decision with confidence. I will be returni .no games. I told them what I wanted and they showed me that and then some. I was able to make an informed decision with confidence. I will be returning with my son! More
by JSantos
Employees Worked With
Other Employees :
Courtney Tavares..set up the appt.
December 30, 2025
Bristol Toyota has great customer service, staff were attentive, friendly and knowledgeable. Overall top notch experience! attentive, friendly and knowledgeable. Overall top notch experience! More
by Katraversie
December 29, 2025
Today was extremely seamless business transaction. All those involved in the sale were top notch All those involved in the sale were top notch More
by vieira.jim
