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Bristol Toyota
Swansea, MA
1,035 Reviews
Bristol Toyota is not just bigger...it's BETTER! Our family of great employees has helped Bristol Toyota grow and expand for the last 36 years by providing world-class customer service. Bristol Toyota is the only Toyota dealership in New England that has won Toyota's President's Award for more than 35 consecutive years.
Please visit our new, state of the art Toyota dealership campus in Swansea, MA., at 2283 Grand Army Highway, Route 6, just off Exit 5 I-195.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,035 reviews
July 20, 2023
Very clean, organized . Everyone was friendly. My sales man Chris was amazing. Answered all my questions. Very knowledgeable and easy to work with. He goes above and beyond Everyone was friendly. My sales man Chris was amazing. Answered all my questions. Very knowledgeable and easy to work with. He goes above and beyond for his costumers . More
by Heatherk69
July 20, 2023
I was very pleased with the easy relation with my salesperson and the prompt and swift way the deal went thru. Would recommend to anyone. salesperson and the prompt and swift way the deal went thru. Would recommend to anyone. More
by Joe
July 20, 2023
Salesperson was very helpful and did not pressure you was a pleasure working with him a pleasure working with him More
by Exkv8
July 20, 2023
The sales person Was very good in explaining the whole saleVery professionalJimmy the sales person saleVery professionalJimmy the sales person More
by kgarant4
Employees Worked With
July 20, 2023
Excellent customer service. The entire staff was helpful to me. My salesman worked with me to get me into a affordable newer used car The entire staff was helpful to me. My salesman worked with me to get me into a affordable newer used car More
by Dragonfly1969
July 20, 2023
Shawn was great 👍 He helped me anytime, he updated information all time. It was very kind of you to fill the tank of the car. I recommend Bristol Toyota Pitapocket Barrington information all time. It was very kind of you to fill the tank of the car. I recommend Bristol Toyota Pitapocket Barrington More
by mntoprak56
July 17, 2023
Went here Sunday to check out two trucks that were advertised on their website for sale. I get there and the sales person says oh neither truck is ready to be shown. Really? Why are they advertising t advertised on their website for sale. I get there and the sales person says oh neither truck is ready to be shown. Really? Why are they advertising these if they’re not even ready to sell them? Wasted two hours of my day. Thanks. More
by carl_honda
Employees Worked With
Can’t recall the name
July 13, 2023
I've had fantastic experiences with the sales department every time I've gone down! The sales staff are friendly and really go out of their way to be helpful. They are also honest and honor their word. I've every time I've gone down! The sales staff are friendly and really go out of their way to be helpful. They are also honest and honor their word. I've also enjoyed my service appointments and have found that department to also be highly professional. Working with the folks at Bristol Toyota will be well worth your while! More
by DJorgensen
July 12, 2023
Great, friendly service from the time we entered the dealership. Shawn G and Eric worked with us and communicated with us as much as they could. Our car had to be ordered because of the shortage everyw dealership. Shawn G and Eric worked with us and communicated with us as much as they could. Our car had to be ordered because of the shortage everywhere, and then registered in FL where we reside in the winter. As first time Toyota buyers, we are pleased that it came in early, and are impressed with the amount of texts and calls that the dealership has made to answer our questions and keep us up to date on the process. More
by Bob
July 12, 2023
Great staff. Felt welcome. Toyota should build more 4 runners because there was not much inventory. Felt welcome. Toyota should build more 4 runners because there was not much inventory. More
by Rlowell112
