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Bristol Toyota
Swansea, MA
1,040 Reviews
Bristol Toyota is not just bigger...it's BETTER! Our family of great employees has helped Bristol Toyota grow and expand for the last 36 years by providing world-class customer service. Bristol Toyota is the only Toyota dealership in New England that has won Toyota's President's Award for more than 35 consecutive years.
Please visit our new, state of the art Toyota dealership campus in Swansea, MA., at 2283 Grand Army Highway, Route 6, just off Exit 5 I-195.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,040 reviews
August 31, 2018
Friendly and courteous staff. My experience,at Bristol Toyota was very positive. Both the sales staff and the management were friendly and welcoming to me. They answered all my qu My experience,at Bristol Toyota was very positive. Both the sales staff and the management were friendly and welcoming to me. They answered all my questions. More
by Rayx1
August 25, 2018
Purchase a vehicle It was a pleasure working with JR and other people involved in the purchase of the vehicle I can't remember all the names but everyone at the dealersh It was a pleasure working with JR and other people involved in the purchase of the vehicle I can't remember all the names but everyone at the dealership was courteous and friendly More
by Review
Employees Worked With
JR Rocha, Mike Hills
August 20, 2018
Looking for a safe car? Go elsewhere. We bought a used 2015 Sienna in April 2018, it is now only August 2018. At the time we had a two year old and were expecting identical twins so we nee We bought a used 2015 Sienna in April 2018, it is now only August 2018. At the time we had a two year old and were expecting identical twins so we needed a safe and reliable vehicle to transport our three children. It is the only car we have that can transport children, my husband drives a work truck. We did have a good experience actually buying the car and we appreciated how nice our salesman was. BUT, fast forward to now, our twins were born over 2 months premature and have been in the hospital NICU over a month. We noticed a funny sound when we were breaking, so we brought it to a Toyota service building closer to our house thinking it was a quick fix and because we are driving back and forth to the hospital to see our babies so we don’t have extra time to drive out of our way back to bristol. Our brakes were completely gone. Metal on metal. It was a $1000 repair. We called bristol Toyota multiple times and they said they would call us back. Our original salesman was trying to help, but he told us management would call us .... crickets. Not only did they sell us an unsafe car to transport our extremely fragile preemies and toddler, but they’ve done nothing to try to rectify or help the situation. Super disappointed, I absolutely don’t trust any car they are selling and wouldn’t recommend anyone looking for a safe car buying from there. More
by Courtney
August 16, 2018
Great experience I would have to say my experience was seamless and pleasant. Andrew was my sales representative and was very professional, courteous and attentive. I I would have to say my experience was seamless and pleasant. Andrew was my sales representative and was very professional, courteous and attentive. I would highly recommend Bristol Toyota and Andrew as a sales representative. Mike Rogers More
by Mikeaudi13
Employees Worked With
Andrew
August 13, 2018
New car lease I was very impressed with the new Bristol Toyota dealership. The building is beautiful and the amenities very impressive. My salesman Roy was so perso I was very impressed with the new Bristol Toyota dealership. The building is beautiful and the amenities very impressive. My salesman Roy was so personable and confident, he made the whole experience painless and may i say enjoyable. Good job Roy! Joy More
by Flying rav
Employees Worked With
Roy Singh, Jimmy Lane
July 31, 2018
Fantastic The whole experience was awesome The salesperson was highly motivated and met our ever need Over the top service!! I would highly recommend him to a The whole experience was awesome The salesperson was highly motivated and met our ever need Over the top service!! I would highly recommend him to anyone who is looking to buy a car More
by Psalms119
July 12, 2018
Great service Jr Rocha was awesome. He knew the best deal for us. He was open and honest and he went above and beyond of what was expected. Jr Rocha was awesome. He knew the best deal for us. He was open and honest and he went above and beyond of what was expected. More
by Geribe
Employees Worked With
Jimmy Lane, JR Rocha
July 10, 2018
Satisfied They had the vehicle ready and waiting for me to test drive. Went over everything about the vehicle before and after the test drive. I fell in love wi They had the vehicle ready and waiting for me to test drive. Went over everything about the vehicle before and after the test drive. I fell in love with the vehicle. More
by jomo510
July 09, 2018
Anthony Silva Anthony was very professional and thorough threw out the whole process. Would highly recommend him and Bristol Toyota. Very nice dealership and is ver Anthony was very professional and thorough threw out the whole process. Would highly recommend him and Bristol Toyota. Very nice dealership and is very close to our house. More
by the three stooges
July 01, 2018
Best experience From the minute I walked in I was treated with respect, never rushed yet the process was quick and fun. After talking to kieth, Steve axel, jimmy lane From the minute I walked in I was treated with respect, never rushed yet the process was quick and fun. After talking to kieth, Steve axel, jimmy lane, all my questions were answered, they listened to what I wanted and needed. By the time I left in my new car I felt like I’d been talking with family. My plates were delivered very quickly and everyone I spoke to was so nice, helpful and there was no waiting! More
by Bev
