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Bristol Toyota
Swansea, MA
1,031 Reviews
Bristol Toyota is not just bigger...it's BETTER! Our family of great employees has helped Bristol Toyota grow and expand for the last 36 years by providing world-class customer service. Bristol Toyota is the only Toyota dealership in New England that has won Toyota's President's Award for more than 35 consecutive years.
Please visit our new, state of the art Toyota dealership campus in Swansea, MA., at 2283 Grand Army Highway, Route 6, just off Exit 5 I-195.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,031 reviews
May 02, 2017
Great Staff was knowledgeable and friendly. I did not feel overly pressured by sales process. They spent a good deal of time reviewing different models an Staff was knowledgeable and friendly. I did not feel overly pressured by sales process. They spent a good deal of time reviewing different models and options available. Overall, I was very satisfied with the process and the speed at which my new truck was ready. More
by Paul2017
Employees Worked With
Anthony Silva
April 29, 2017
Excellent Courteous, informative, no pressure sales. Respectful of customer time. Made car purchase easy and painless. My third experience with Bristol Toyot Courteous, informative, no pressure sales. Respectful of customer time. Made car purchase easy and painless. My third experience with Bristol Toyota and definitely not my last. More
by Mgaton
Employees Worked With
Jeff Martin
April 25, 2017
Ease and comfort I can honestly say I felt comfortable at Bristol Toyota and had a great experience. We have just leased a 2017 Highlander XLE and couldn't be happier. I can honestly say I felt comfortable at Bristol Toyota and had a great experience. We have just leased a 2017 Highlander XLE and couldn't be happier. Kerry took an experience that is normally frustrating and made it much more pleasant. He took the time to explain everything and answer any questions we had. I highly recommend this dealership and Kerry. More
by BSantos
April 21, 2017
Sharon Jorde My experience with Bristol Toyota and Sharon was very positive. I appreciated the low pressure environment coupled with the thoroughness of their know My experience with Bristol Toyota and Sharon was very positive. I appreciated the low pressure environment coupled with the thoroughness of their knowledge and experience. Sharon was very quick to respond to my questions or concerns and was always available to meet with me. I would recommend her as a Salesperson to work with and Bristol Toyota as the dealership to consider first. More
by Tiverton
Employees Worked With
Sharon Jorde
April 10, 2017
Friendly and Comfortable The first person I encountered was Jeff Martin. I had previously visited two other dealerships and was impressed with Jeff because he was friendly an The first person I encountered was Jeff Martin. I had previously visited two other dealerships and was impressed with Jeff because he was friendly and accommodating. There were two items that had to be replaced and when I brought my car in, Jeff was right there for me. He came over to let me know how the work was progressing and made sure that I was satisfied with the results. Even though the sale had been completed, he was still concerned enough to take the time to make me feel that he cared for me, his customer. More
by Happy car owner, E
Employees Worked With
Jeff Martin
March 26, 2017
Good Experience We had good experience with a great salesperson and the staff. Was low pressure and friendly. We would go back at time to trade again. We had good experience with a great salesperson and the staff. Was low pressure and friendly. We would go back at time to trade again. More
by C0mcastB3
Employees Worked With
Jim, Jonathan Borges, Marina Bailey
March 21, 2017
If you want to buy a car see JR I was not expecting to purchase a car when I went to Bristol Toyota of Scion in Swansea, MA, I was just looking around and Toyota of Scion was my fir I was not expecting to purchase a car when I went to Bristol Toyota of Scion in Swansea, MA, I was just looking around and Toyota of Scion was my first stop. I was introduced to a sales person named JR. JR was so patient with me and knew just what I was looking for so I could not help but to purchase my new from JR. When your ready to purchase your new car see JR. Thanks JR Your the Best Jacqueline James More
by Jackie
Employees Worked With
JR Rocha
March 15, 2017
JR did a great job! JR Rocha was my sales person and he did an outstanding job developing a customer relations. He was very personable and interested in I was and what my JR Rocha was my sales person and he did an outstanding job developing a customer relations. He was very personable and interested in I was and what my interests were in a car. Great salesperson. Keep up the good work. More
by bbaptiste
Employees Worked With
JR Rocha
March 11, 2017
From Prius V to RAV4 Paul and Marina were A pleasure to work with! When we were originally shopping we were in search of a PriusV. After going back and forth with our de Paul and Marina were A pleasure to work with! When we were originally shopping we were in search of a PriusV. After going back and forth with our decision at a late date, after Paul started the car locate process for the color of the Prius V that we wanted. When We decided that the RAV4 hybrid was a better fit for us, there was no issue. Paul was very resilient and responsive, Marina Has incredible communication skills, and made buying EASY for us. I sold my personal vehicle 2 days before the RAV4 arrived and they were so kind to provide me with a loaner! Who does that!?! When the RAV4 hybrid arrived I was so impressed by Marina's service! She spent over an hour with me going through the ENTIRE car, she was personable, kind and very detailed! Thanks Bristol Toyota!!! More
by Linder
March 09, 2017
Best Customer Service in the Auto Industry JR Rocha is an amazing salesman. He made me and my family feel comfortable while going through the process of purchasing my Chevrolet Impala. His prof JR Rocha is an amazing salesman. He made me and my family feel comfortable while going through the process of purchasing my Chevrolet Impala. His professionalism is outstanding! JR is wise in his work and a gentleman. More
by Josh Alexander
Employees Worked With
JR Rocha
