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Bristol Toyota

Swansea, MA

4.8
1,023 Reviews
Bristol Toyota is not just bigger...it's BETTER! Our family of great employees has helped Bristol Toyota grow and expand for the last 36 years by providing world-class customer service. Bristol Toyota is the only Toyota dealership in New England that has won Toyota's President's Award for more than 35 consecutive years. Please visit our new, state of the art Toyota dealership campus in Swansea, MA., at 2283 Grand Army Highway, Route 6, just off Exit 5 I-195.
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2283 Grand Army Highway

Swansea, MA

02777

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Showing 1,023 reviews

January 05, 2016

Great Experience with Sharon Jorde and Jim Lane! Bristol Toyota has gained a customer for life. The experience was extremely pleasant, quick and most of all comfortable in regards to not being pressu More

by LoridP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Lane, Sharon Jorde
Jan 06, 2016 -

Bristol Toyota responded

Thank you for your patronage and your feedback. Please stop by and say hello when you return for service in our new location in Swansea, MA. Enjoy your new ride! Mike Hills GM

January 05, 2016

Excellent Customer Service!!! A huge THANK YOU to Kerry and the guys over at Bristol Toyota!!! I am thrilled with my recent leasing experience. The customer service here far exce More

by Sara Pag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lotero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Landry, Jimmy Lane, Kerry Parkos
Jan 05, 2016 -

Bristol Toyota responded

I'm glad to hear that everyone here at Bristol Toyota worked as a team to make your purchase experience a good one. Thanks for purchasing from us. We look forward to being your Toyota dealership of choice. Mike Hills GM

January 03, 2016

Paula is awesome!!! The process was so smooth. My salesperson, Paula was great! She informed me about all terms as well as the functions of the car. She is very pleasant More

by Kwapalapagus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jan 03, 2016 -

Bristol Toyota responded

Thank you for your patronage and your feedback regarding your experience with Paula Fragata. I'm glad to hear that everything went great and you would recommend Bristol Toyota. Regards, Mike Hills GM

January 01, 2016

Satisfied Customer, Consistently! I have leased my Toyota Corollas from Bristol Toyota for nearly twenty years and have always been completely satisfied with the ease of process, cost More

by Wendy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JR Rocha
Jan 02, 2016 -

Bristol Toyota responded

Wendy, Thank you for your continued patronage and long-time loyalty. I'm glad to hear that we are providing you the type of ongoing customer relations that you have come to expect from Bristol Toyota. Mike Hills GM

December 31, 2015

Quality customer service above what's asked for I come from a military background so for Paula to maintain the customer service that she did and go above and beyond was really something else. Smoot More

by 123456789
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dec 31, 2015 -

Bristol Toyota responded

Glad to hear that it was "smooth and easy sailing" here at Bristol Toyota. That's what we strive for. Thanks for your business. Regards, Mike Hills General Manager

December 30, 2015

very pleasant experience Sharon was very pleasant and did not pressure me at all like other car dealerships. She was very helpful and responded to my emails promptly. I would More

by michterrien
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sharon Jorde
Dec 30, 2015 -

Bristol Toyota responded

Thank you for your patronage and your feedback. I'm glad to hear that your purchase experience with Sharon Jorde was a "pleasant experience". Mike Hills GM

December 30, 2015

An easy experience, in and out I had a great experience leasing a RAV 4 yesterday. No hassle, no games just a fair deal. I highly recommend them. Professional and Courteous. More

by Teddy1
Recommend Dealer
Yes
Employees Worked With
Kerry Parkos
Dec 31, 2015 -

Bristol Toyota responded

Thank you for your patronage and your feedback. Enjoy your new RAV4. Mike Hills GM

December 29, 2015

New car purchase Paula Fragata was wonderful with me. She's amazing with the costume services. Paula know how to please clients because she find out what is importan More

by Ruddy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dec 29, 2015 -

Bristol Toyota responded

Thank you for your patronage and your feedback. I will make sure that Paula Fragata is made aware of your kind comments. Mike Hills GM

December 29, 2015

Great Leasing Experience! Bristol Toyota is a great dealership to purchase a new car from, their entire staff was very welcoming - especially Steve Axtell my sales consultant. More

by DP2129
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Axtell
Dec 29, 2015 -

Bristol Toyota responded

Thank you sharing your positive experience with Steve Axtell at Bristol Toyota. Enjoy the new Avalon...it's a great automobile. Regards, Mike Hills GM Bristol Toyota

December 28, 2015

Best car buying experience ! I highly recommend this dealership due to their timely response to my inquiries, and the professional and courteous manner in which they handled my bu More

by Jenk401
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Steven Axtell
Dec 28, 2015 -

Bristol Toyota responded

I'm glad to hear that your entire experience was a positive one. Thanks for your business and thanks also for referring friends to Bristol Toyota. We truly appreciate that. We look forward to seeing you when you return for service at our new location in Swansea, MA. Regards, Mike Hills GM

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