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46 Reviews of Bristol Toyota - Service Center
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August 23, 2019
2019 RAV4 XLE Lease at Bristol Toyota Extremely happy with our lease on a 2019 RAV4 XLE at Bristol Toyota. We have been with them for years and their service department has been great and Extremely happy with our lease on a 2019 RAV4 XLE at Bristol Toyota. We have been with them for years and their service department has been great and very accommodating. I want to thank Anthony Silva for making our third lease very easy and the sales manager for working with us. Also, thanks to Kayleigh for getting back to us so quickly and helping us to make an appointment. Bristol Toyota has a very friendly and well trained staff that keeps you coming back. Keep up the great work. More
by jckc
Helpful August 05, 2019
My Dry Rotted Tire Experience with Mr.Ron Mathieu I went to do an independent tire rotation on my vehicle I purchased 3 months ago...The professional at the place I went to refused to rotate my tires I went to do an independent tire rotation on my vehicle I purchased 3 months ago...The professional at the place I went to refused to rotate my tires starting they were no good...DRY ROT..all 4 tires...he also stated no way this would've never passed inspection...(I had inspection done when I purchased the vehicle by the d[ealership)..This is a CERTIFIED VEHICLE...was on guarantee checklist... when I arrived Mr Mathieu called me into his office space... when I explained he..asked who sold me the vehicle... when I told him he rudely stated He would be right back with Bob Medeiros so he and I could have a conversation about tires!! as he barreled out of his office....this made me very upset causing me to embarrass myself and make a scene...HE THEN ASKED ME TO LEAVE HIS OFFICE HE WAS BUSY...I immediately left and went to front desk where I was then properly assisted....and they did put new tires after some run around...The thing that bothered me most is Mr.Matieu stated that I was acting as though he sold me the car then practically threw me out of his office...I STATED TO HIM THE HE IS A REPRESENTATIVE OF TOYOTA...This kind of behavior should be unacceptable from a team orientated company...I hope the rectify this...wow...I won't ever go there for service ...6 More
by pts1fn69
July 24, 2019
Excellent Service Department I always bring my Tacoma to Bristol Toyota for regular maintenance and other service as needed. The entire staff are professional, attentive and expla I always bring my Tacoma to Bristol Toyota for regular maintenance and other service as needed. The entire staff are professional, attentive and explain each process and expected cost. They take the time to answer questions and ensure I understand what is needed and what is optional. Recently I had an issue and was invited to come right in, although they were busy, and they were able to quickly address my concern and fix it. Lastly, they do not try to sell you some service you do not need!! More
by RSM66
Employees Worked With
Joanne, David and Victor
November 01, 2017
Service dept is terrible. Spent 52,000$ on a Tundra. Truck has 3800 miles on it. Washing the truck I found 2 chips in the paint. The service dept said it must be is terrible. Spent 52,000$ on a Tundra. Truck has 3800 miles on it. Washing the truck I found 2 chips in the paint. The service dept said it must be my fault take it to a body shop. I will never buy another truck from Bristol Toyota. They are more then happy to take your money but refuse to fix a blemish with there product. More
by Fisherman0624
Employees Worked With
Head of service dept
October 13, 2017
They fit me in on a Friday @4:00pm. Who does that anymore. I was worried about my tire light being on after putting air on my tires the week before. I was given an appointment on a late Friday afternoon. I wa I was worried about my tire light being on after putting air on my tires the week before. I was given an appointment on a late Friday afternoon. I was impressed. More
by Angela
Employees Worked With
Becky
October 10, 2017
Excellent Dealership Bristol Toyota is a 5 star Dealership that gets the job done right and fast . Service is top notch, and the sales aspect of the business is great to Bristol Toyota is a 5 star Dealership that gets the job done right and fast . Service is top notch, and the sales aspect of the business is great to deal with, very knowledgeable people and no pressure to buy. I will definitely do business with them I the future. More
by Camry 2017 XSE
Employees Worked With
Joe Cabral
October 10, 2017
Highly Recommend Extremely satisfied with this dealership from purchasing to servicing. All reps I have dealt with are professional, knowledgeable, and pleasant. They Extremely satisfied with this dealership from purchasing to servicing. All reps I have dealt with are professional, knowledgeable, and pleasant. They have been accommodating to scheduling at last minute service. I appreciate the reminders I received via text of my upcoming appointments. I haven't really had an issue with my vehicle. I truly look forward to purchasing another vehicle from them. More
by JoLiza
Employees Worked With
Mike Hills, Jonathan Borges
September 27, 2017
Quick and Easy Bristol Toyota allows for a quick and easy service appointment every time. The staff are friendly and efficient. The brand new dealership is beautiful Bristol Toyota allows for a quick and easy service appointment every time. The staff are friendly and efficient. The brand new dealership is beautiful, clean and comfortable. More
by BSantos
Employees Worked With
John Herd
September 25, 2017
Amazing Dealership Bristol Toyota has awesome custom service and great selection of trucks. The Service department has high standards. They're friendly and I would recom Bristol Toyota has awesome custom service and great selection of trucks. The Service department has high standards. They're friendly and I would recommend it to come and visit their location. I love my Tacoma More
by AnnieG3434
Employees Worked With
David Anderson , Steven Axtell
May 08, 2017
Maintenance I am almost one year into a lease with Toyota and although the workers are very pleasant they do try to screw you over. I got scammed out of one of my I am almost one year into a lease with Toyota and although the workers are very pleasant they do try to screw you over. I got scammed out of one of my free oil changes because I said I would make it back in the 3000 miles and they said well life happens, let's just go to the next one up and told me I would only miss out on a tire rotation. But scammed me out of an oil change. On top of that 3 months ago when I went for an oil change they told me my brakes were in the yellow, now when I just went the past week some how my brakes are in the green. Please tell me how in 3 months my brakes have gotten better. As well as when I asked about my windshield wipers being replaced , the lady told me that they are under warranty for 1 year. I have not had my car for one full year. She came over with a paper that she wrote down 20$ to replace windshield wipers and flipped it out fast thinking I did not see it. They proceeded to ignore the fact that they still are under warranty and told me it will be 45$ to replace them. I walked out of the dealers in disgust. I can not wait for this lease to be up and to switch dealers. More
by Mercy326
Employees Worked With
Unsure
