Broadway Ford

All the staff were very helpful and friendly. My salesperson Ritchey was very friendly and knowledgeable about the vehicle. The service department was very friendly. Only bad thing is the My salesperson Ritchey was very friendly and knowledgeable about the vehicle. The service department was very friendly. Only bad thing is the labor rate. More

Scheduling waa easy and available was fast. Even though the techbwas latenfor the appointment he was very professional and friendly. Should text or call is going to be more the 15 minutes late. Even though the techbwas latenfor the appointment he was very professional and friendly. Should text or call is going to be more the 15 minutes late. Otherwise great service. More

Everyone from the service department to the sales and management team were all excellent. Our sales person Manny, was friendly, professional and extremely knowledgeable. I look forward to do business wit management team were all excellent. Our sales person Manny, was friendly, professional and extremely knowledgeable. I look forward to do business with Bergstrom Ford in the future. Our F150 will probably need to be replaced in the next year. We will definitely be coming back to buy a new one from Bergstrom. Keep up the great customer service. It’s a rare commodity in today’s world and much appreciated! Happy Customers, Bruce and Annita Weber More

Love this type of service. Thanks for the Ford Mobile Service.Technician very knowledgeable and professional. Thanks for the Ford Mobile Service.Technician very knowledgeable and professional. More

Overall good. Engine blew on my truck at 70,000 miles. Not happy All done Engine blew on my truck at 70,000 miles. Not happy All done More

This dealership service area was excellent. I really hate that they have to charge me a 3% "convenience fee" on a $2200+ repair!!! Total xx!! Don't tell me that the CC company charges you th I really hate that they have to charge me a 3% "convenience fee" on a $2200+ repair!!! Total xx!! Don't tell me that the CC company charges you that much because I know better!!!! Oh and I'm sure you have a minimal markup on your parts and service too!!! I am going to avoid any vendor that feels the need to ripoff people for their convenance from now on. I hope everyone else does too! More

Bergstrom ford is awesome. From the time they come and get my vehicle to the excellent service to the return of the vehicle. All perfect. From the time they come and get my vehicle to the excellent service to the return of the vehicle. All perfect. More

I had a very good visit to my dealership with no problems, Hannah helped me in every step. problems, Hannah helped me in every step. More

Haley was very informative, she knows her FORDS! She set us up with some of the technical things that we were not sure about. We felt super comfortable with her and we enjoyed the whole experience She set us up with some of the technical things that we were not sure about. We felt super comfortable with her and we enjoyed the whole experience . Would definitely recommend her to someone looking to buy a vehicle. More

The service scheduler was exceptional in getting my vehicle in on walk in short notice. I was able to take my vehicle in an hour, problem resolved. Thanks Dee!! vehicle in on walk in short notice. I was able to take my vehicle in an hour, problem resolved. Thanks Dee!! More