Brondes Ford Toledo

Great customer service. Very friendly and efficient!! Service was performed in a very timely manner. Very friendly and efficient!! Service was performed in a very timely manner. More

Brondes' service team is wonderful to work with. Knowledgeable, thorough and understanding. Excellent customer service. Knowledgeable, thorough and understanding. Excellent customer service. More

People very friendly,work was done at a very quick time. Always have good things to say about Brondes Secor Rd Always have good things to say about Brondes Secor Rd More

The valet service was prompt and very convenient. The service work was completed on time and at a reasonable cost. Every employee I spoke with was courteous and helpful. The service work was completed on time and at a reasonable cost. Every employee I spoke with was courteous and helpful. More

Quick and thorough. Pleasant to work with and will return with all of my vehicles for service. Pleasant to work with and will return with all of my vehicles for service. More

Mark was awesome and deserves a raise! He took care of getting the wheel replaced and fit us in as soon as it arrived. He took care of getting the wheel replaced and fit us in as soon as it arrived. More

We always have a good experience at Brondes Ford on Secor Road in Toledo. The service on our car was done efficiently and in an amount of time close to the estimate we were given. The waiting area is comfort Road in Toledo. The service on our car was done efficiently and in an amount of time close to the estimate we were given. The waiting area is comfortable and was quiet, so that we could do some reading while our car was serviced. Our sales person came by at one time, and we had a good conversation. As usual, our car received a good washing after the service. More

Jim Gose is very friendly. He answered all my questions to help with our purchasing decision. Liz is also very friendly and helpful; making the purchasing paperwork flow smo He answered all my questions to help with our purchasing decision. Liz is also very friendly and helpful; making the purchasing paperwork flow smoothly. More

I'm planning to purchase a 2020 or 2021 Explorer. I confirmed the availability of a specific vehicle at Brondes Ford and relayed to the salesperson (Kraig Stearns) that I was only interested in an e I confirmed the availability of a specific vehicle at Brondes Ford and relayed to the salesperson (Kraig Stearns) that I was only interested in an extremely clean vehicle with only slight wear as would be normal for a lightly used vehicle with <30K miles. I asked him to verify this as I would be driving 3 hours each way to inspect and likely purchase the vehicle. Along with undisclosed body damage, the vehicle was VERY dirty (Food, mud, dog hair) on the interior and was badly worn on the center armrest and passenger door armrest. When confronted with the condition, this sarcastic sales person commented, "Well I can show you a new vehicle." This was one of many comments that he made that were not appropriate including the one he made about my comment that the engine compartment showed that vehicle had spent its life on a dirt road. He said, "This car's from Michigan and most roads in Michigan are dirt." Still looking... More

I have been to the dealership a couple of times now for an oil change, tire rotation, and a recall on my vehicle. Fortunately, I have been pleased with the service each time. The wait is a little long, but an oil change, tire rotation, and a recall on my vehicle. Fortunately, I have been pleased with the service each time. The wait is a little long, but I understand it. The staff is friendly, helpful, and always very willing to answer any of the questions I have for them. More