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Bronx Honda
Bronx, NY
3,999 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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November 13, 2021
11/12 I came in for a service for my 2021 Honda Accord which was purchased at a different Honda . After waiting to be seen by a manger Victor who didn’t even look my information up decline my service beca which was purchased at a different Honda . After waiting to be seen by a manger Victor who didn’t even look my information up decline my service because he claims that the warranty I have doesn’t pay right away and he’ll have to hold my car until the check would come in the mail which isn’t true. He didn’t know what warranty I have because he never actually looked it up ! Being that I purchased my car thru a authorized Honda dealership he didn’t ask me any information just declined to service me! Then speaking to another manger asking why would I be decline he didn’t look up my information saying it’s privacy policy which is b.s! He then hung up! I would not recommend anyone to even purchase a vehicle from them they are lazy and rude More
by Shanea Mccarthy
Employees Worked With
John, Victor Mercado
Verified CustomerNovember 13, 2021
My car needed the ACC and LKA serviced because the lights were illuminated on the dashboard so Latoya assured me it would be taken care of along with repairing my brakes and, also a 3000 mile vehicle servic were illuminated on the dashboard so Latoya assured me it would be taken care of along with repairing my brakes and, also a 3000 mile vehicle service tune up, so a few issues were to be addressed that day. I had to leave my vehicle at the shop over night because I did not have an appointment I was a walk in and very grateful that Latoya squeezed me in I was called the following day around 3pm to pick up my car but I arrived the ACC lights and LKS lights were still illuminated on the dashboard, they said it was because a certain part hadn’t been delivered to the shop yet and so I was given an appointment for the following Monday over the phone shortly after I had left Bronx Honda for them to complete the repairs that prompted me to bring my vehicle to the shop in the first place but Latoya reassured me it would get done and made my trip to Bronx Honda less stressful thank you Latoya. Looking forward to using cruise control and lane keeping assistance in my vehicle again will see you Monday. More
by ROSEMARIEBIDO
Employees Worked With
Latoya Thompson
November 12, 2021
TOTALLY DISGUSTED AGAIN ! They are crooks ! They overcharge minorities. Take your business to New Rochelle ! I have been misdiagnosed, and overcharged on at least two occasions. I swear I will nev overcharge minorities. Take your business to New Rochelle ! I have been misdiagnosed, and overcharged on at least two occasions. I swear I will never go back and I warn anyone I know to never go to Bronx honda service center on Zerga More
by Qaasim27
Employees Worked With
Victor Mercado
November 12, 2021
This is my second car I have brought from Honda.I keep on coming to Honda because Peter is very professional and he pick the best for me. I never had any problems with my vehicle. And I love my CRV. Thank yo coming to Honda because Peter is very professional and he pick the best for me. I never had any problems with my vehicle. And I love my CRV. Thank you Peter for your help and Alex also. I will be back to buy a vehicle for my daughter. Honda has excellent vehicle More
by BGSFHELEN
Employees Worked With
Peter "Cars" Steiniger
November 11, 2021
I went in for a check up on 11/08/2021. And now I have a sensor going off saying i have low tire pressure which wasn’t showing when I brang in the car and now I’m being told I have to make an appointment to sensor going off saying i have low tire pressure which wasn’t showing when I brang in the car and now I’m being told I have to make an appointment to get it check and I have to wait until December. More
by JJGUILLEN85
Employees Worked With
Latoya Thompson
November 11, 2021
Gas was nearly empty, key batteries weren’t charged, windshield wiper fluid was 100% empty, the previous owners’ info was all available in Apple play, brake lights were out, car was dirty, and I feel li windshield wiper fluid was 100% empty, the previous owners’ info was all available in Apple play, brake lights were out, car was dirty, and I feel like when you’re paying nearly $30,000 for a car and you call within a month and say ‘it’s not driving well’, they should A) be polite, and B) take a look within a week. More
by MARYANNERDT
Employees Worked With
Michael Hinton, Mario Michel, Victor Mercado, Christina Donato, Latoya Thompson
November 11, 2021
TrustworthyRespectful Clean arias Good mechanic Trustworthy Respectful Clean arias Good mechanic Spacious Fast service Good service Good attention speak Spanish Trustworthy Respectful Clean arias Good mechanic Spacious Fast service Good service Good attention speak Spanish More
by Langomasmets63
Employees Worked With
Latoya Thompson
