
Bronx Honda
Bronx, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Treatment from some staff members so early in the morning is uncalled for, unprofessional and lacks the basic understanding that they are the face of a company and must act as such. As the frontline in the c is uncalled for, unprofessional and lacks the basic understanding that they are the face of a company and must act as such. As the frontline in the continuation of the experience in ownership of a Honda vehicle, staff should at the minimum listen and understand any matter a client brings up instead of immediately dismissing them with the preconceived notion they're automatically wrong or dumb. This very situation happened to me on this occassion and when I tried pressing the matter further ( since I could clearly see the staff member did NOT understand what I was asking or explaining, nor made the attempt to do so), had this person double down and use a condescending attitude that furthered the already aggravating situation promising someone would look at it if "I felt that way", which, as a previous customer service employee myself, I already knew would not really happen. At the end of the service, this same staff person came and gave me a vague 'someone looked into it' and it was as she stated previously: nothing wrong. I left it at that and decided not to press the matter because it was clear to me by then this is a norm in service at this location: to avoid, dismiss and deflect anything other than the already set services. Though its understandable that there may be an effort to streamline service during this pandemic, it definitely should not come at the cost of the CUSTOMER'S service, experience and trust. Especially if a client upholds their end of the service agreement, like setting up an appointment beforehand, showing up on time, stating clearly what service is being requested and such. At the end of the day, the car getting serviced matters second, the client matters first, and being right matters last, if at all. More
Jason castanon was a great help to me and my wife my name is Larry Williams I am leasing a brand new Honda Accord that I am loving could not of had a better sAles representative thanks a million jason is Larry Williams I am leasing a brand new Honda Accord that I am loving could not of had a better sAles representative thanks a million jason More
Mike was a great sales person . He helped me to the maximum of his ability and got me exactly what I wanted . I will definitely return to Bronx Honda I was a happy customer with a happy buy maximum of his ability and got me exactly what I wanted . I will definitely return to Bronx Honda I was a happy customer with a happy buy More
I was attended to quickly. My car had engine issues and I expected a massive bill. I was happy with my final price and impressed with my car’s durability. 7 1/2 years of Engine negligence (only oil change) expected a massive bill. I was happy with my final price and impressed with my car’s durability. 7 1/2 years of Engine negligence (only oil change) I had been expecting my car to give me a problem soon . Starter,alternator,coolant issue but nothing until this past month when I got basic engine maintenance issue . I always had in the back of my mind that I needed a tune-up (spark plug /oil seal/coil etc) but refused local mechanic because of trust and was afraid of Honda bill/fees . over all I feel happy with the work and attendance that I got at Honda and will recommend a Honda vehicle to anyone trying to purchase a car in the near future because of its durability. More
I liked everything about Honda and everyone who works at Honda, everyone is so helpful and friendly and I will highly recommend to friends and family Honda, everyone is so helpful and friendly and I will highly recommend to friends and family More
Wonderful service and attitude. Salesperson Michael was very helpful, very patient and informative. The car was as advertised and the deal was a fair one. very helpful, very patient and informative. The car was as advertised and the deal was a fair one. More
Clean Building, show floor and a helpful staff made for an excellent buyer experience. Lease a car for 3 years. And when there up I'll be back to buy or upgrade. an excellent buyer experience. Lease a car for 3 years. And when there up I'll be back to buy or upgrade. More
When I was to the service center, each one are respectful, gentlemen, specially Mr. Victor, always happy, nice, very respectful and kind. I believe this center is A+. respectful, gentlemen, specially Mr. Victor, always happy, nice, very respectful and kind. I believe this center is A+. More
Buenos precios, personal capacitado y amable ,personal confiable,exelente protocolo, los precios que dice en el Internet son reales ,no te presionan a nada que tu no quieras confiable,exelente protocolo, los precios que dice en el Internet son reales ,no te presionan a nada que tu no quieras More