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Bronx Honda - Service Center

Bronx, NY

4.2
2,806 Reviews

2,806 Reviews of Bronx Honda - Service Center

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October 13, 2024

Love Katie's bright attitude. And the service department was amazing. Love going here for service More

by LUIS.ANDUJAR13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Lovos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Matehuala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Bronx Honda responded

Thank you so much, we appreciate you! 🙏🙏🙏 All the best, Marcie

October 12, 2024

The service is excellent. All of my questions are always answered.the workers are very helpful , and warm More

by dianamercurius66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damion Moncrieffe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Michel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan Then
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Lovos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Matehuala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Bronx Honda responded

Thank you very much, we are very grateful to you! Welcome to the Bronx Honda family! All the best, Marcie

October 07, 2024

Your front personnel Katie Lovos deserves a 5 star on her effort in taking care of your clients. I assume that it took a little longer for the auto technician to address the recall on the Pilot had the repai More

by FrancisB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Lovos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Bronx Honda responded

Thank you so much, and welcome to the Bronx Honda family! We appreciate you! All the best, Marcie

October 06, 2024

I’m here for my Honda accord Hybrid 2021 Air Conditioner Issue they charge me $1650/- but my issue still hasn’t resolved they give me my car back without resolving.i am getting so much hassle this location More

by UFL_1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Katie Lovos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2024 -

Bronx Honda responded

Can you stop by one day this week so our manager can look at your car? You do not need an appointment. You can reach me at marcie@bronxhonda.com. --Marcie

October 02, 2024

Best car dealers. Reliable cars. Respectful, has car facts and you come out ready to drive More

by Nesbethj
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Young man at the entrance
Oct 20, 2024 -

Bronx Honda responded

Thank you so much. We appreciate you! All the best, Marcie

September 29, 2024

I was so impressed by the level of personal attention and care. Latoya Thompson was a life saver in explaining the insurance process, answering my many questions, dealing with the insurance agent (who told m More

by loranjes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Lovos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Matehuala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2024 -

Bronx Honda responded

Thank you so much, and welcome to the Bronx Honda family! We are always here for you! All the best, Marcie

September 25, 2024

Good and quick service . Showed concern for my car. Reasonable price for a dealer. Reception area was so so. More

by jedouard23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Latoya Thompson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2024 -

Bronx Honda responded

Thank you for your valuable feedback, I am glad you received excellent customer service and that your vehicle was properly and quickly serviced. We are happy to hear your suggestions for our customer waiting room, please email me at marcie@bronxhonda.com. All the best, Marcie

September 22, 2024

Katie was wonderful and help me understand everything about my vehicle. Sat in office long time but understandable More

by DGFRANCIS05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Lovos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2024 -

Bronx Honda responded

Thank you so much, we are very grateful to you! 🙏🙏🙏 All the best, Marcie

September 21, 2024

Well I bought my car in for oil change and to get a service check never been so disappointed I know my windshield wipers wanted to change nothing my coolant sensors wasn’t working they gave me back my More

by mellbeponyo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Victor Mercado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Latoya Thompson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Lovos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Matehuala
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2024 -

Bronx Honda responded

Hi, please email me at marcie@bronxhonda.com or stop by to see our service manager, Ralph, at your convenience. We will review your repair order and Multipoint Inspection with you, and show you the work we did on your car. If we were supposed to replace your wipers and did not, please allow us to remedy this oversight and also address your concerns. All the best, Marcie

September 20, 2024

I expressed that I needed air in my tires. I was told that in order to pass the New York State inspection, my tire light would have to turn off. They did not put air in my tires, which was ver More

by LEXUSULTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Latoya Thompson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2024 -

Bronx Honda responded

Please email me at marcie@bronxhonda.com so I can review your repair order and confirm the work that was performed on your car. We would not be in business since 1975 if we told customers we performed work that we did not, in fact, perform. I hope to hear from you. --Marcie

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